Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
62556 Views
68 replies
26 likes

62556 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28548 Views
5 replies
0 likes

28548 Views
5 replies
0 likes

Solved!! Spotify App Says "Download" instead of "Available Offline"

I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing here? Screenshot attached....

jalleven
Newbie
I have spotify premium but when I open a playlist or song instead of the typical "Available Offline" toggle button mine says "Download." What does that mean? Is it the same thing? What am I missing h...
2016-08-04 4:41:46 PM
2016-08-04 4:48:03 PM
Joe
Community Legend
563 Views
1 replies
0 likes

563 Views
1 replies
0 likes

offline tracks unsynced

Hi there,from time to time, all offline-tracks are unsynced after restart.Message = using more then 3 devicesTherefore since three month, I only use two devices at a time to be sure this will not happen again.Today I checked how many devices are show...

kofi209
Casual Listener
Hi there, from time to time, all offline-tracks are unsynced after restart. Message = using more then 3 devices Therefore since three month, I only use two devices at a time to be sure this will n...
2016-08-03 9:28:09 PM
2016-08-04 3:23:44 PM
kofi209
Casual Listener
331 Views
2 replies
0 likes

331 Views
2 replies
0 likes

Donwloading? But I haven't added any new offline tracks.

Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists not under my control as offline. So it can't be that...

jimardee
Music Fan
Nearly every time I open Spotify i get the 'downloading x out of x' notification on my phone. But I haven't added any new tracks to my offline library... Neither have I chosen to have any playlists n...
2016-08-04 3:05:39 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Offline Music Bug

I always have all my music available offline (by pressing the very vulnerable Available Offline button). It works fine. But today I took out my phone's (Z5) old SIM card and changed it for a new one. When the phone was on again, I opened Spotify and ...

Nayibmc
Regular
I always have all my music available offline (by pressing the very vulnerable Available Offline button). It works fine. But today I took out my phone's (Z5) old SIM card and changed it for a new one....
2016-06-24 11:53:30 PM
2016-08-04 2:18:54 PM
Nayibmc
Regular
291 Views
2 replies
0 likes

291 Views
2 replies
0 likes

Won't let me listen offline?

I have Spotify premium but all of a sudden I can't play downloaded songs offline. I've tried turning it off and on again twice, uninstalled Spotify and installed it again, then when I went to download the songs on my playlists it now says I don't hav...

wool_tings
Casual Listener
I have Spotify premium but all of a sudden I can't play downloaded songs offline. I've tried turning it off and on again twice, uninstalled Spotify and installed it again, then when I went to downloa...
2016-08-03 6:44:27 PM
2016-08-04 12:21:31 PM
KatesHere
Community Legend
7487 Views
6 replies
7 likes

7487 Views
6 replies
7 likes

Music stopps after 3 tracks automatically?!

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Ro18bin87
Casual Listener
Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...
2016-08-04 12:04:14 PM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

VERY slow change of tracks

So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blame internet connection), and it ha taken up to 5min ...

biacdc
Regular
So spotify updated the android again, and now it's incredibly slow to change tracks. I am trying to listen to a playlist of songs that are avaialble offline on my mobile (hence there's no way to blam...
2014-06-27 8:44:15 AM
2016-08-04 9:20:26 AM
SheepDip82
Casual Listener
2200 Views
5 replies
0 likes

2200 Views
5 replies
0 likes

Cant find artists song

Cant find butterfly effect songs when i could before. How is that possible

Capple1
Newbie
Cant find butterfly effect songs when i could before. How is that possible
2016-06-13 1:52:39 PM
2016-08-04 6:31:49 AM
Skreech666
Newbie
560 Views
4 replies
1 likes

560 Views
4 replies
1 likes

Equaliser Issue Android

When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue

EwanH
Music Fan
When using the Default Equaliser for Samsung Galaxy Note 4 on Spotify, it glitches when skipping in a song and when next song starts,takes about 2 seconds to revert to user set EQ, very annoying issue
2016-08-04 6:03:27 AM
543 Views
0 replies
0 likes
Android
bug
Equalizer
Issue with eq

543 Views
0 replies
0 likes

[PSA] Android Marshmallow 6.0.1 breaks offline sync

Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync. If you get an OS update you MAY want to hold off for a ...

morticae
Casual Listener
Okay I think I've solved my own issue from another thread. After checking out my logs, I'm fairly certain that a bug introduced in Android 6.0.1 release is responsible for breaking offline sync...
2016-08-04 1:33:25 AM
1550 Views
0 replies
0 likes
bug
psa

1550 Views
0 replies
0 likes

Offline music gets deleted - again :(

Hi. Have now several times experienced downloaded music is getting deleted.In offline mode it starts with the login screen coming up (why ???)After switching to online mode and logging in I check storage - it has changed from sd card to local.Music i...

Henningus
Casual Listener
Hi. Have now several times experienced downloaded music is getting deleted. In offline mode it starts with the login screen coming up (why ???) After switching to online mode and logging i...
2016-08-03 6:36:55 PM
2016-08-04 1:04:40 AM
osornios
Spotify Star
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

Can't get rid of downloading notification

So I finally figured out what is happening (after clearing, uninstalling, etc). When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete). It never completes and it's impossible to get rid of. It turns out th...

morticae
Casual Listener
So I finally figured out what is happening (after clearing, uninstalling, etc). When I run Spotify on android, I get a notification that said "Downloading 0 out of 6 (0% complete). It ...
2016-08-03 10:43:24 PM
2016-08-03 11:46:49 PM
morticae
Casual Listener
2351 Views
1 replies
5 likes
bug

2351 Views
1 replies
5 likes

Playback stops when phone moves from offline to online - Android Galaxy Note 4

When I transition from offline to online playback stops. This is instantly infuriating and the single thing a music playback application should never do. This has been happening for more than 18 months.Steps to reproduce the issue:Spend $10 a month f...

jones77
Casual Listener
When I transition from offline to online playback stops. This is instantly infuriating and the single thing a music playback application should never do. This has been happening for more ...
2016-08-03 5:59:14 PM
2016-08-03 11:18:22 PM
jones77
Casual Listener
329 Views
2 replies
0 likes

329 Views
2 replies
0 likes

Solved!! Spotify forgets storage location after restarting Galaxy Tab S 10.5

Hi Community, on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot the Galaxy S spotify seems to delete the offline albums (the...

Gruffalo
Casual Listener
Hi Community, on my Galaxy Tab S 10.5 I have manually selected the external SD card for offline music. Downloading albums works perfectly and I can listen to them offline. But when I reboot ...
2016-08-01 1:30:03 PM
2016-08-03 7:50:33 PM
Gruffalo
Casual Listener
534 Views
4 replies
0 likes

534 Views
4 replies
0 likes

Vision Impared - Removing local files - Spotify Connect

Good day,I know the following and here's my current situation:- Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files- I have the latest 1.0.33.xx on my windows machine- I see my "local" files and they are grayed ...

hanersky7
Regular
Good day, I know the following and here's my current situation: - Spotify Connect (Wi-Fi) only plays songs from the spotify library and not your local files - I have the latest 1.0.33.xx on my win...
2016-07-30 5:59:54 PM
2016-08-03 6:39:09 PM
hanersky7
Regular
600 Views
7 replies
0 likes

600 Views
7 replies
0 likes

Music stops automatically after 3 tracks?

Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uninstalled the app and downloaded it again, but nothing ch...

Ro18bin87
Casual Listener
Im hearing music in my car with my Samsung Galaxy A5 (via aux or bluetooth) and the music stops automatically (app is shutting down) after 3-4 tracks. So I have to restart the app. I already uni...
2016-08-03 4:37:27 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Downloads disappear

Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.

maksimo
Regular
Every time I switch off my device (Samsung Galaxy Note 3 / Android 5) I lose all downloaded songs. I Updated Spotify to newest version. Somebody knows a solution? Thanks.
2016-08-03 10:22:29 AM
2016-08-03 4:21:19 PM
Joe
Community Legend
1239 Views
15 replies
0 likes

1239 Views
15 replies
0 likes

Spotify does not work offline, every time I restart requires to log in.

I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have reinstalled app several times.If I choose offline mode ...

elavanzado-ec
Newbie
I am premium user. When I restart the device Spotify requires to log in using Internet connection even if I in offline mode. I have only one device with 30 Gb. I downloaded only 30 songs. I have rein...
2016-08-03 3:21:45 PM
2016-08-03 4:02:13 PM
Joe
Community Legend
368 Views
1 replies
0 likes
Spotify switch to internal storage erasing all songs. Only 1 device working. Reinstalled several times. Enough storage space.

368 Views
1 replies
0 likes

Solved!! I can´t reinstall Spotify on my Huawei p8 lite

I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not found, check storage settings.I´ve tried everything...

OlgaGuerrero
Casual Listener
I had to uninstall Spotify because when I opened it a black screen appeared. I tried to reinstall it but when the app is installed a message appeared in my phone and it says: location storage is not ...
2016-08-03 11:34:17 AM
2016-08-03 12:54:38 PM
OlgaGuerrero
Casual Listener
759 Views
2 replies
0 likes

759 Views
2 replies
0 likes

Metedatachanged broadcast receiver

Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already there, it just needs to be properly implemented.

nebulaps
Newbie
Your intent-filter action (com.spotify.mobile.android.metadatachanged) is still buggy. It will only broadcast when a user repeatedly click on the same song. This feature is already t...
2014-02-07 2:08:57 PM
2016-08-03 8:53:25 AM
johnka
Gig Goer
1974 Views
5 replies
2 likes

1974 Views
5 replies
2 likes

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