Songs say they're playing but there's no sound?

[KittyAldora]

I just updated my spotify mobile, and nothing will play! I've tried playlists and searching for songs, I've also tried logging out and re-installing spotify. I definitely have premium and my phone plays non-spotify sounds. I only have spotify for mobile, so this is incredibly frustrating! Any advice?

[licenced · Accepted solution]

Quick check - have you tried restarting your phone?

[KittyAldora]

I feel silly now, that worked! Thanks!

[licenced]

No probs - its not something that should be necessary really, but it worked for me 🙂

[wyoming]

Right on!  Thanks guys!

[shirley06]

I have the same proble and I've tried turning my phone on and off, downloading the app again. Nothing works!! 😕

[GabiC]

Thanks, licenced - the restart worked on my HTC Incredible 2!

[fieryrockchick]

Licenced, you are a star! Thank you for the advice, was pulling my hair out because i had no sound...didnt realise I had to restart after updating xxx

[gumby1958]

Thanks to all!  Don't feel silly, KittyAldora; it was driving me mad as well as it seemed to do it sporadically!!  Spotify should really sort out the issue!!

[contageouscody]

I've updated my spotify restarted my phone and reinstalled the app still having troubles with the audio not playing i have to constantly back track the song sometimes twice please help

[wsmalcerz]

Guys,

Is that means that I need to restart my phone everytime I watn to listen to Spotify? A bit ridiculous..

I am waiting for more straight forward solution - this is not how I want to spent my money..

[K_Ivanov]

I am having this problem now. No restart happens and every 2-3 songs it does that.

Wild guess. I have the paid version, but it tries to play an add. Add doesnt go, because paid license, but it also doesnt return the normal sound.