Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Songs skip/lag with decent wifi connection?

Songs skip/lag with decent wifi connection?

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music it is sluggish. Other apps like youtube buffer videos perfectly, and browsing the internet is fine. I downloaded an internet speed monitor app, which showed I could download at a max rate of 10mbs apparently, so it can't be my internet?

 

I have had a look through the spotify settings and it's set to "normal quality", not high or anything. 

 

Since I pay for and rely on spotify I would really appreciate if someone could give me some suggestions, as I am very new to android phones, thank you!

 

 

Reply
1 Reply

Me too but only with my phone not alexia spotify tried to fix this but nothing worked and they blamed my wifi. It works fine on mobile data.

Suggested posts