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Songs stops at 0:05 seconds

Songs stops at 0:05 seconds

I have a s5 mini , reciently iv been having troubles, whenever i play a song it works just fine , but when the song ends and the next one starts , the next one stops at 0:005 scds , i have already tried to uninstall the app andre install it but it wont work
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2 Replies

@Matew7908

 

Looks like you may need a clean install, which means deleting everything Spotify has created in your phone:

 

1. Uninstall the app from phone by going to 'Settings' -> 'Apps' then scroll to the Spotify app and tap on it. Once loaded press 'Uninstall'.
2. Using a file manager make sure that the below folders are deleted if they still exist:

 

  • /emulated/0/Android/data/com.spotify.music
  • /ext_sd/Android/data/com.spotify.music
  • /sdcard1/Android/data/com.spotify.music
  • /data/media/0/Android/data/com.spotify.music

You will lose all preferences & offline playlists in doing this.

 

Be aware that Samsung introduced an agressive power saving option which is closing Spotify when the application is sent to the background or the screen display turned off.

 

Check this thread:

 

https://community.spotify.com/t5/Help-Android/Stops-playing-on-Samsung-Galaxy-S7-Edge/m-p/1311156/

 

There is a battery saving option that you need to turn off. More info here:

 

https://community.spotify.com/t5/Help-Android/PSA-Samsung-users-please-read/td-p/1334731 

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Ill try that, thanx hope it works

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