Sony Xperia Save Spotify cache to SD card

[helpimstuck123]

Hi,

I have recently purchased a Sony Xperia phone,

But when i go to spotify storage settings and select save to SD card,  it says "we couldn't move your data, there might be something wrong with your SD card, check permissions and try again".

I have checked permissions and it says it should be able to edit SD card data etc, and the SD card is brand new so i really don't know what the problem could be.

I have tried making hte phone internal memory phone and redownloading the app but this did not work,

Please help, currently hating this phone!!!!

xxx

[Daniel]

So have you converted your sd card to internal memory? Have a read of the guides pinned to the top of the forum that were created by me as they both detail things about saving your cache to the sd card.

[helpimstuck123]

No I haven't converted it to internal memory? Am i supposed to do this, your guide i just read says "you have upgraded your device to Android 6.X Marshmallow or greater then make sure your SD Card is not formatted as 'Internal' memory." ?

Sorry for being stupid!!

[Daniel]

I was trying to understand what you meant by:

"I have tried making hte phone internal memory phone and redownloading the app but this did not work"

Have you performed a clean install following the troubleshooting guide? Make sure to check for folders and do a reboot!!!!

[navaira]

Xperia's version of Marshmallow doesn't allow converting to internal memory.

I suggest you reformat it in the phone first. I found out that when I formatted my SD card on my Mac the phone had problems with it afterwards (even showing me that the card is 1 MB!) I had no problems putting music on the SD card. Marshmallow 6.0, Xperia Z5 Compact.