Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spefic songs or artists won't play

Spefic songs or artists won't play

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hi there, over the last couple of months certain songs by certain artists won't play for me. They're not greyed out and don't seem to be unavailable, only when I click on them my entire playback stops. Songs featuring artist are all grand. I've tried a clean install and clearing cache but neither have worked. 

Any tips would be great! 

(artist in question is selena gomez) 

Reply
0 Replies

Suggested posts