Split-Screen Support Missing on Android

[PeteMB]

Hello Spotify Support Team,

I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it seems to be disabled.

I often use split-screen to multitask while listening to music, and this change has made the experience less convenient. Could you please confirm whether this was an intentional removal or a bug? Also, is there any plan to restore split-screen support in a future update?

Looking forward to your response.

Plan

Premium

Country

Device

Asus Zenfone 11 Ultra

Operating System

Android 14

[Dessi]

Hey @PeteMB,

Thanks for reaching out and sorry for the delay! 

Can you let us know what steps you were using to open Spotify in split-screen mode so far? I'd suggest trying the following if you haven't already:

1. Open the Spotify app
2. Go to the background to view the running apps
3. Tap the icon of the app you want to use in split-screen mode
4. There should be an option called Multi-Window or Split top

If the above doesn't help, you can also try enabling split screen in your device's developer options.

Let us know how it goes.

[headbustertwo]

Hello, I am Using iQOO Z3 5G and i have been facing the same problem as well since an update. I have tried every way but it doesn't open in split screen mode..

[Sitka94]

Same thing happens to me, I'm using a Nubia Z60 Ultra with Android 14 and Spotify version 9.0.16.572. When I go to the multitasking page, the split screen button is missing, and when I try to swipe with three fingers (the default gesture on my phone to start split screen mode) it shows a toast notification saying that the feature is not available.

[Dessi]

Hey folks,

Thanks for reaching out!

If this started happening after an OS update and the suggestions in this thread don't make a difference, I'd recommend reaching out to Android Support for more information and help.

Hope this helps.

[Gytis223]

Hello.

Android support teams' aswer was:

Welcome to Android OS community help center. This is user to user community for Android OS related queries. It seems you have posted issues regarding the third party apps for which we are not able to help you with queries - Please contact t o spotify support as they can help you tho bring back the support for split in their app.

I Recommend you to contact to apps support or help centre so that they can assist you with further steps or solutions.

So whose fault is this? 

[headbustertwo]

I have been in touch with the support team and their final reply was:

Hi there,

Thanks for your response. 

I've informed our developers of this issue, and they're looking into it. Please know that we value your experiences and use them to guide future decisions. However, I am unable to confirm whether or when your specific request will be met.

For now, be sure to keep automatic updates switched on following these steps https://support.spotify.com/article/updating-spotify/. A new update might bring the split-screen back. 

We also recommend visiting our Community at https://community.spotify.com to learn more about how we keep everyone informed about new releases and other announcements. There is also a section for feedback and feature requests that is open to all users.

If I can help with anything else, just reply to this email and I'll be with you in a heartbeat.

Warm regards,

Diana

Escalation Team - Spotify Customer Support

[eoliversec]

Quick post to add another voice to this "complaint".

[SirPeace]

i have the same problem but my concern are the floating window feature. if i try using it the app would go to full screen mode and if i want to try it again i cant because the option is gone. the bug happened after i updated the app so please fix it. i've tried it on other app and the feature works, so this problem is from ur app

[svendllavendel]

another user for who this problem recently occured: I have disabled and enabled the "force split screen" feature in the system developer options multiple times with a restart every time, re-installed the app... none of it has worked.

it's also strange that this is apparently overriding the "force split screen" option which shouldn't be possible?

[Cjunie]

Same for me and I have an old Galaxy S9+. Never, ever had an issue with Spotify til now. I used split screen often with Spotify. Now it's not an option. Obviously I don't get OS software updates anymore but I'd appreciate the split screen option back. It helps so much. 

[svendllavendel]

Update: For me, this issue has actually been quietly resolved and had only occured for ca. 1-3 months between January 2025 and April 2025. Unfortunately I didn't keep track of updates and stuff, so I'm not sure if it was an Android update or a Spotify update.