Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify App get down after few tracks!

Spotify App get down after few tracks!

Hi,

I have a Samsung Note 3 and my Spotify app is always on the latest version. But since I have Spotify Premium the App turn after about 3 Tracks off.

 Why?

What can I do?

 

LG

TheAndrix*

Reply
4 Replies

Hello.

  • What android version are you running?
  • Does it stop playing when you are streaming music or listening to downloaded music?
  • Are you running a third party memory manager or battery saver?

I have Android 5.0.

It s stop only when I hear to downloded Music.

No nothing like this only, a security app...

 

 

TheAndrix*

Hi again. If this only happens when you are listening to downloaded music, it is possible that the cache has become corrupted. To fix this, follow the steps here to reinstall spotify. Then try downloading some music and see how it goes.

I only clean the catch of Spotify, now I haven't problems.
LG
TheAndrix*

Suggested posts