Spotify App stutters when entering an album, going to the 'Your library' tab, or tapping the notific

[martincxv]

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app lags for 3 seconds and then directs me to the album. Same thing happens when I tap the 'Your Library' tab, it takes some seconds to react and go to the tab

Also, this can usually happen when I tap on the notification; the app will lag and take some seconds before reacting

I've been testing different versions of the app and I didn't have this issue on older versions (before the new UIs were introduced). I also tested that on different devices just to make sure it wasn't my device and in fact, I got the same results on those other devices too. I'd like to see this 'bug' fixed, especially because it's annoying

(Also, for anyone wondering, I have even made a factory reset to my main device and the issue still persists)

Any help would be great!

Plan

Premium

Country

Argentina

Devices

Samsung Galaxy S8+, Samsung Galaxy S10e, Motorola Moto G4

Operating System

Android Pie (Samsung's OneUI), Android Nougat

[Katerina]

Hey there @martincxv,

Thanks for reaching out about this here in the Community!

We're aware of some issues causing the app to load a bit slower and the right teams are working on it - so make sure you keep the app updated so you won't miss a fix.

In the meanwhile, we'd suggest making sure that your device is on the latest software version available.

If that doesn't do the trick, we'd suggest checking if the issue persists with a different WiFi or 3G/4G connection. If it works with another connection, we recommend contacting the service provider of the original network for more information.

It might also be a good idea following the steps in this Spotify Answer for a clean reinstall of the app.

Let us know how you get on! Don't hesitate to give us a shout if there's anything else we can help with.

Have a lovely day 🙂