Spotify CRASHING

[Carolzinha]

Plan

Premium

Country

 BRAZIL

Device

Samsung Galaxy S8 Plus

Operating System

Android Oreo

My Question or Issue

 Since last 2 uptades (Now I'm using version 8.4.77.779) Spotify just crashes after 15 ou 20 seconds. Its not possible to listen any music since even using search bar ou settings it just shuts down. It seems a problem since reinstalling, log out, cleaning space, nothing works.

Has someone found a way to make it work again?

[Peter · Accepted solution]

Hey @Carolzinha.

Thanks for reaching out on the Community! We'll be glad to help you out 🙂

I know you've already tried reinstalling, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.

Let us know how it goes! If you still need help, we'll be right here 🙂