Spotify Connect - playback jumps back to client after playing on Connect speaker 1 second

[Iszmatic]

Plan

Premium

Country

Sweden

Device

Samsung s10e with Android 12 and PC with Windows 10 client

Operating System

See above.

My Question or Issue

As of a couple of weeks ago, whenever I try to play music from Spotify on either our AudioPro Drumfire D-1 or AudioPro C3 speaker, it takes multiple attempts to get the music to "stick" to the speakers.

What I mean is the following:

- I launch Spotify on either my android phone or if I use the Windows desktop application
- I start playing music.
- I try to select either the Drumfire or the C3 as the playback device.
- About 0.5-1 second of the song will play from the speaker and then the playback device jumps back to either the Android or Windows client.

- If I repeatedly select either Audio Pro device as the playback device from within Spotify it keeps jumping back after playing 0.5-1 seconds of the music.

- After about 5-10 attempts it "sticks" to the Audio Pro device and works as expected from then on.

If I select the Android/Windows client as the playback device again I have to start the process over.

[MihailY]

Hey @Iszmatic,

Thanks for reaching out.

Does this happen when you're trying to transfer the playback from your mobile device, your PC or both? Also, have you tried restarting your router and the speakers?

Keep us posted.

[egmutza]

I have this same problem on a Google Pixel 6a connecting to any of my Amazon Echo devices. It started happening several months ago. Restarting the router and speakers has not made a difference.

[AlejaR]

Hey @egmutza,

Thanks for your reply and for the info shared.

In this case, would you mind sending us the exact OS of your mobile device and the Spotify version you're running there?

On another note, did you notice if this is happening when trying to play music from a different device? If you're not sure, it'd be awesome if you could check. You can either try from a different mobile device (ask a relative or friend for their mobile phone) or from a computer.

Just to confirm, are your Echo speakers grouped? We'd recommend checking that their firmware is up-to-date. It'll help us a lot if you send us the make and model of your speakers.

Lastly, did you notice if this started to happen after a specific event, such as an OS update? If yes, please send us the details.

Keep us in the loop!