Spotify Connections, Song Stuck, and Random Pause

[squilliam]

• Plan

Premium

Country

United States

Device

Samsung Galaxy S21+, Galaxy Watch 3, Galaxy Buds +

Operating System

Android 11

My Question or Issue

I have three issues:

1) Spotify Connections is a permanent notification in my notification bar saying that my Galaxy watch is connected.

2) Spotify will often get 'stuck' on displaying the information for a song. The progress bar won't move and changing the song does nothing.

3) Spotify will randomly pause every 5-10 minutes. I have to go back to my phone and hit play.

I have uninstalled the application multiple times. It does nothing to fix it. I have closed the application, and reopened it. Nothing. I have rebooted the phone. Nothing.

[Eni]

Hey there @squilliam, 

Thanks for reaching out about this here in the Community. 

First up, we suggest that you swipe the notification to the side to show the gear icon > turn off notifications > toggle "External Applications" off > Apply. 

On another note, you mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one?

If this doesn't the trick, would you mind giving it a try using a different internet connection to check if that makes the difference?

Keep us posted on how it goes.