Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Crashes Right When Opened And it does same thing when i log into my personal account

Spotify Crashes Right When Opened And it does same thing when i log into my personal account

hello fellow person my spotify has been down for 2 weeks now, it works on pc just fine but on mobile it crashes INSTANTLY after i attempt to open the app ive tried commonly re-installing it or soft resetting my phone or even clear cache from my entire phone not just spotify and i cant still get over how there is no fix for it i contacted SpotifyCares on twitter but i got pretty much ignored so it would be a big help if you can provide a solution


System: Android 9 Galaxy J4+ (2018)

Spotify: Free Spotify (non premium)

Country: Algeria

Reply
1 Reply

Hi there @Fedoriality,

 

Welcome to the Community!

 

We recommend doing a clean reinstall of the app by following the steps you'll find here. This is different than a quick reinstall and can help to solve many issues with the app.

 

If the issue persists afterward, let us know and send over the Spotify version you're running so we can further investigate.

 

We'll be looking out for your reply.

Suggested posts