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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46548 Views
  • 66 replies
  • 25 likes
  • 46548 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879795 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879795 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26845 Views
  • 4 replies
  • 0 likes
  • 26845 Views
  • 4 replies
  • 0 likes

Superuser Contribution Music doesnt play

PlanPremiumCountryUSDeviceSamsung galaxy s20 ultraOperating SystemAndroid 11 My Question or IssueWhen I play a song every thing is normal .but when i stop the song and close my tabs and start the app again , the song doesnt play untill i hit the next...

  • Visitor
  •   Plan Premium Country US Device Samsung galaxy s20 ultra Operating System Android 11   My Question or Issue When I play a song every thing is normal .but when  i stop the s...
  • Elena
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't visit Artists or Albums. App is worthless right now.

App Version8.5.78.909PlanPremiumCountryU.S.A.DeviceLG G8X ThinQOperating SystemAndroid 10 My Question or IssueEvery time I click an Artist or Album from the main page."Sorry, something went wrong. That didn't work. Please have another go." If I searc...

  • Casual Listener
  • App Version 8.5.78.909 Plan Premium Country U.S.A. Device LG G8X ThinQ Operating System Android 10   My Question or Issue Every time I click an Artist or Album from the main page. "...
  • Jeremy
  • Spotify Legend
  • 538 Views
  • 2 replies
  • 1 likes
  • Android 10
    Crash
    Crash Android
    try again
    Useless
  • 538 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Features on the top are constantly changing

Premium AndroidMy question or problem: Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was very good, but it's gone, I want it to come back  

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  • Visitor
  • Premium  Android My question or problem:  Top features on the home page are constantly changing; I get used to one, then it changes and the other comes. The feature showing the lists was ...
  • Elena
  • Moderator
  • 398 Views
  • 1 replies
  • 0 likes
  • Feature
    Feature that spotify removed
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Note 10 plus starts playing music at random when not in use on bluetooth device

PlanPremiumCountryUSADeviceNOTE 10 PlusOperating SystemDroid(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use a bluetooth daily sync to 2 cell phones. When I hang up on a call over 5 min. on my iphone . My droid will start spotify whe...

  • Visitor
  • Plan Premium Country USA Device NOTE 10 Plus Operating System Droid (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I use a bluetooth daily sync to 2 cell phones. ...
  • Elena
  • Moderator
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible bug on making collaborative playlists public??

PlanPremiumCountryUKOperating SystemAndroid 9 I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public while still remaining collabortive. the option isn't 'greyed out' like it is on desk...

  • Visitor
  • Plan Premium Country UK Operating System Android 9     I know it's probably not a massive app breaking bug, but my android app lets me set any collabortive playlist to public w...
  • Elena
  • Moderator
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is support such trash? Why can i not report a problem *immediately*, in-app??

PlanPremiumCountryUSDeviceS10+Operating SystemAndroid My Question or IssueI spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This needs to be in the app itself. It's insanely unclear how to even get to this ...

  • Casual Listener
  • Plan Premium Country US Device S10+ Operating System Android   My Question or Issue I spent ten minutes trying to find out how to open a ticket with you guys. That's ridiculous. This n...
  • Elena
  • Moderator
  • 553 Views
  • 1 replies
  • 2 likes
  • bug
    Help
    report
    support
  • 553 Views
  • 1 replies
  • 2 likes

Superuser Contribution The dislike button is gone. Add it back.

I have been using spotify off and on for about 2 years now and one of my biggest problems is that the dislike button (appeared as a skip symbol, when you would tap it, it wouldn't reccomend that song or other songs like it to you.) Is gone, why? No c...

  • Casual Listener
  • I have been using spotify off and on for about 2 years now and one of my biggest problems is that the dislike button (appeared as a skip symbol, when you would tap it, it wouldn't reccomend that...
  • Jeremy
  • Spotify Legend
  • 574 Views
  • 1 replies
  • 2 likes
  • 574 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify connect on speaker wifi skips firsts seconds of songs

PlanPremiumCountryFranceDevice(Samsung Galaxy S7 or Galaxy Tab A on Marshall Acton II)Operating System(Android Oreo) My Question or Issue Hello, When I connect my device (galaxy S7 or galaxy tab A, same problem) on my speaker Marshall Acton II with s...

  • Casual Listener
  • Plan Premium Country France Device (Samsung Galaxy S7 or Galaxy Tab A on Marshall Acton II) Operating System (Android Oreo)   My Question or Issue   Hello,   When I c...
  • leftydj
  • Casual Listener
  • 2992 Views
  • 12 replies
  • 2 likes
  • Spotify connect on wifi
  • 2992 Views
  • 12 replies
  • 2 likes

Superuser Contribution Android Volume Keys

PlanPremiumCountryTurkey DeviceSamsung S10 PlusOperating SystemAndroid My Question or Issue Hello, is there a way to disable this feature? I've looked on the community posts but couldn't find it or dont know what keywords to use. Using volume keys wh...

  • Regular
  • Plan Premium Country Turkey   Device Samsung S10 Plus Operating System Android   My Question or Issue   Hello, is there a way to disable this feature? I've looked on the co...
  • Jeremy
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify playing on its own when app is not launched and phone is locked.

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndriodMy Question or IssueSpotify starts playing on its own when app is not launched, phone is locked. I have the latest operating system and the latest version of the Spotify app. How do I stop t...

  • Casual Listener
  • Plan Premium Country UK Device Samsung S20 Operating System Andriod My Question or Issue Spotify starts playing on its own when app is not launched, phone is locked. I have the latest operat...
  • Mihail
  • Spotify Legend
  • 649 Views
  • 5 replies
  • 0 likes
  • 649 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on web browser

Greetings! I use Spotify web through mobile browser ( chrome on android) to listen to many podcasts. Recently, I noticed that it fails to open on mobile data ( Jio network) but works with Airtel network. Any way to address this?

  • Visitor
  • Greetings!   I use Spotify web through mobile browser ( chrome on android)  to listen to many podcasts.   Recently, I noticed that it fails to open on mobile data ( Jio network) bu...
  • Elena
  • Moderator
  • 341 Views
  • 1 replies
  • 0 likes
  • spotify web
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution there are no songs in playlists

PlanFreeCountryItalyDeviceS10 liteOperating Systemandroid 10 My Question or Issue whenever i try to play a song that is into a playlist i see this;I tried to cancel cache and reinstall the app but it didn't work. 

  • Visitor
  •   Plan Free Country Italy Device S10 lite Operating System android 10   My Question or Issue   whenever i try to play a song that is into a playlist i see this; I tried to...
  • Elena
  • Moderator
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify app on android does not start or takes several minutes to start

Plan: PremiumCountry: USA DeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or Issue When I start the Spotify app on my phone, it does not load. It shows a black screen or sometimes a black screen with the spotify logo on it for several mi...

  • Casual Listener
  • Plan: Premium Country: USA   Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue   When I start the Spotify app on my phone, it does not load. It shows...
  • Elena
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • Android
    freeze
    start
    wait
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist radio not working

When i try to listen to playlist radio it says "radiostation error failed to load radio station try again later"

  • Visitor
  • When i try to listen to playlist radio it says "radio station error failed to load radio station try again later"
  • Elena
  • Moderator
  • 311 Views
  • 1 replies
  • 0 likes
  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family mix not showing song contributors

PlanPremiumDeviceNokia 7 plusOperating SystemAndroid 10. My Question or IssueI can't see who's adding songs to family mix, the list is just empty, work fine on PC. 

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  • Newbie
  • Plan Premium Device Nokia 7 plus Operating System Android 10.   My Question or Issue I can't see who's adding songs to family mix, the list is just empty, work fine on PC.  
  • Elena
  • Moderator
  • 393 Views
  • 1 replies
  • 2 likes
  • 393 Views
  • 1 replies
  • 2 likes

Superuser Contribution My app keeps crashing and ive tried everythjng

My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen recording.PlanPremiumCountry UK DeviceSamsung s9Operati...

  • Regular
  • My app crashes as soon as I open it. I've reset my phone, updated my phone and reinstalled the app multiple times. Idk what else to do to fix it! Would appreciate any help. I took a video screen reco...
  • Jeremy
  • Spotify Legend
  • 1437 Views
  • 10 replies
  • 1 likes
  • app crashing
  • 1437 Views
  • 10 replies
  • 1 likes

Superuser Contribution with the new update, crashes sometimes after ads fairly regularily

PlanFreeCountryCanadaDevicePendoo x10 xmaxOperating SystemAndroid 9 My Question or IssueWith the new update, I have a problem with Spotify crashing after ads. It doesn't happen all the time, but probably 2/3rds of the time. The screen just goes black...

  • Regular
  • Plan Free Country Canada Device Pendoo x10 xmax Operating System Android 9   My Question or Issue With the new update, I have a problem with Spotify crashing after ads.  It doesn'...
  • DarkPORT
  • Regular
  • 560 Views
  • 2 replies
  • 0 likes
  • 560 Views
  • 2 replies
  • 0 likes

Solved!! what does ""deleting data"" do in the app cache?

hey folks, see attached image. can anyone tell me what pressing the ""clear data"" button does on my android phone? in my ""apps"" section of the settings menu, all of my mobile apps are taking up serious space when they aren't even running. and spot...

  • Gig Goer
  • hey folks,   see attached image.  can anyone tell me what pressing the ""clear data"" button does on my android phone?  in my ""apps"" section of the settings menu, all of my mobile ...
  • Billy-J
  • Spotify Star
  • 21716 Views
  • 9 replies
  • 0 likes
  • Cache
  • 21716 Views
  • 9 replies
  • 0 likes

Solved!! Can't access queue

PlanPremiumOperating SystemAndroid 9 My Question or IssueHi everyone, Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't subscribed to Spotify premium.Any ideas on the reason? Thank you's Samuel Padolus

  • Casual Listener
  •   Plan Premium Operating System Android 9   My Question or Issue Hi everyone,  Since a few hours ago I can't reach my queued songs list : the button is Grey, as if I hadn't sub...
  • Caleb_xo
  • Casual Listener
  • 3921 Views
  • 2 replies
  • 0 likes
  • 3921 Views
  • 2 replies
  • 0 likes

Superuser Contribution Repeat Button not available Premium Duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Elena
  • Moderator
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes