Spotify Daily Mix Issue

[deApollo]

Hi all,

I've been having an issue with my daily mix on android for a while now.  Whenever I go to my daily mix in the spotify android app I get the "Sorry, something went wrong" error.  This same error happens no matter how many times I try to view the playlist.  I have tried reinstalling the spotify app multiple times but that has not worked.  I have all tried clearing the app cache using the button in the settings menu.  The daily mix feature used to work for me for a while but then just stopped.  I can't remember what version I was on then.

Some background, I have an S6 edge running Android 6.0.1 (non-rooted).  I am running the spotify app version 5.6.0.701.  I have Spotify Premium.  

I hope you guys can give me a hand!

deApollo

[osornios]

@deApollo

Looks like you may need a clean install, which means deleting everything Spotify has created in your phone:

1. Uninstall the app from phone by going to 'Settings' -> 'Apps' then scroll to the Spotify app and tap on it. Once loaded press 'Uninstall'.
2. Using a file manager make sure that the below folders are deleted if they still exist:

• /emulated/0/Android/data/com.spotify.music
• /ext_sd/Android/data/com.spotify.music
• /sdcard1/Android/data/com.spotify.music
• /data/media/0/Android/data/com.spotify.music

You will lose all preferences & offline playlists in doing this.

[deApollo]

Hi,

I've tried what you suggested and still no dice.

deApollo

[osornios]

@deApollo

Does it play ok in other devices?

[deApollo]

Hi,

Yeah I just tested on my iPad, seems to work fine there.  Just broken on my phone.  I even tried plugging it into my computer and doing a search for spotify after I uninstalled it which didn't find anything.  The issue persisted though.

deApollo

[deApollo]

Any ideas anyone?

[CChap]

I'm having issues with this too.  I just noticed the "Your Daily Mix" in the "Browse" section of the iPhone Spotify app today.  When I click on it, I get "An error occurred."  The TRY AGAIN button just refreshes the error.

[CChap]

Any update on this? I am still having this problem on my iPhone 6.

[Baggyant]

I have the same issue  - recently moved from Android tablet to Ipad and comes up with try again error. The daily mix on the android still works however

[Slates71-gb]

How have you managed to get the daily mix onto the Android app? I can only see it on my ipad, I assumed it was Apple only..... Do you still have it on Android?

[Joe]

There's been no announcement about this feature so I guess it;s still being tested on selected users/devices.