Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems.
If you want to have it now on your phone, do the following:
- Go into your phone's settings, and click on 'Security' > scroll down and switch on 'Unknown Sources'
- Open your phone's browser and surf to 'www.spotify.com/blog
- Depending on the country you're in, the first post will be about the new beta app. If you don't see it, switch your country (below on the webpage) to Switzerland (German) (I assume it will be posted to all the other blogs later today). You will then see a big green button that says 'Herunterladen'. Press it, and it will start installing the new app on your phone.
If you want to download the apk directly, use this link: http://download.spotify.com/android/PreviewSpotifyAndroid.apk
EDIT: In another topic, a moderator posted the following link, where you can also find the big green button, without having to go through the blog: http://www.spotify.com/download/previews/
Post any questions here, and the community will help you out.
Enjoy!
Solved! Go to Solution.
Looks good, much better than the very grey look the Android app has. This is much brighter, just what I was missing. Hope for more colours in the finished version. I would very much like to be able to choose between some various colour schemes.
How soon can something similar be downloaded to one's computer??
@yreuvekamp wrote:@Rankhar: Yeah, I've tried all those things. I really don't know what's wrong. The problem started with the old app, though.
Got the same problem on my Samsung Galaxy S2. Everything works well and the app looks awesome, except it doesn't allow me to actually play or see the downloaded playlists.
FYI Logged in with my facebook account
The app does not remember "shuffle" setting. When i have this on, it will be off the next time i start the app.
Also, it would be really, really great if the app supports predictive search, like the desktop version does. Even if it only would do that in online mode, it would still be an unmissable feature.
I have a Galaxy S3. It does not appear to be downloading to the SD card (which is labled as extSdCard). Instead it is downloading to the internal storage (confusingly, sdcard).
It would be VERY helpful to have the option to move the storage to the SD card.
Sorry, Spotify is to blame here as well - the old app took this into account and allowed you to download anywhere you chose. Updates are not supposed to remove features?
Is it just me? or does download a playlist take forever and it stops wayyyy too much! Wish Spotify would hurry up and release the final version to Google Play already!
@mshoney6 wrote:
Is it just me? or does download a playlist take forever and it stops wayyyy too much! Wish Spotify would hurry up and release the final version to Google Play already!
Ok, done!
See our full announcement here: http://community.spotify.com/t5/Spotify-Announcements/Slicker-faster-better-the-new-Android-app-is-h...
Re: How do you put storage on external SD on day release?
Options
Friday
This is exactly what I did:
First make sure all the old data (songs, etc.) have been completely erased from the phone and external SD card
2.and then uninstall the new application
Third retrieve the "old" program: https://www.dropbox.com/s/u9bwd3qqx2x286h/SpotifyA ndroid.apk
4th install it (make sure you have "install from Unknow sources" enabled on your device)
5a start the program, and then log off, if you are logged in automatically.
5b from the login screen, click on your phones menu button, press the "reset Spotify" and press ok.
6a is still on the login screen, press the menu button again and select "select SD Location"
6b at this point would suggest "/ mnt / sdcard" - this is not your external SD card. The phone's internal memory. You must change it to "/ mnt / extSdCard" NOTE: This is from my Galaxy S3, and may vary from phone to phone
7, when this has been changed, test it - note both phone memory status and the external SD card, and see what decreses after saving a few songs
8 If it is now to save on the external SD card, you can visit Google Play and upgrade to the new version of Spotify (without uninstalling the old version or change any settings)
If this does not work for you, so I do not know what will - excuses. Hopefully you were simply not doing a part 6b properly ...
It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!!
I'd like to hear if it's possible to have in the future.
Cheers and keep improving Spotify!
Leo
@Rankhar wrote:Finally, the wait is over! Spotify has released a beta app for ICS that hopefully fixes all our problems.
If you want to have it now on your phone, do the following:
- Go into your phone's settings, and click on 'Security' > scroll down and switch on 'Unknown Sources'
- Open your phone's browser and surf to 'www.spotify.com/blog
- Depending on the country you're in, the first post will be about the new beta app. If you don't see it, switch your country (below on the webpage) to Switzerland (German) (I assume it will be posted to all the other blogs later today). You will then see a big green button that says 'Herunterladen'. Press it, and it will start installing the new app on your phone.
If you want to download the apk directly, use this link: http://download.spotify.com/android/PreviewSpotifyAndroid.apk
EDIT: In another topic, a moderator posted the following link, where you can also find the big green button, without having to go through the blog: http://www.spotify.com/download/previews/
Post any questions here, and the community will help you out.
Enjoy!
It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!!
I'd like to hear if it's possible to have in the future.
Cheers and keep improving Spotify!
Leo
It's starting to like me, but I'd really like to find the option to add a whole Album to my starred music " they lack that boys.!!
I'd like to hear if it's possible to have in the future.
Cheers and keep improving Spotify!
Leo
i need help with the beta ot wont let me log in at all
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…