Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Keeps shutting down then I have to press play to start listening

Spotify Keeps shutting down then I have to press play to start listening

I turned spotify on a place for a minute and a 1/2 or maybe a little bit longer then shut off and goes in to stop mode and says pause then I press play and it starts up and then does the same thing all over again
Reply
1 Reply

Hey there,

 

Thanks for posting in the Community.

 

What are the brand, model and operating system of your device? The description of your experience makes me think this may be related to some background optimization on your device. Here is a collection of steps to turn that off for Android devices. 

 

For iOS check the background app refresh here.

 

Let us know how that went for you,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts