Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify Saving Data on Both Internal and External Storage

Spotify Saving Data on Both Internal and External Storage

As the title implies, my Galaxy A5 (2017) has been having a storage problem regarding the internal and external storage. As I speak, both have been occupied by spotify according to App Info and My Files with nearly the same amount of space taken. I have tried following the complete guide on storing cache on to external storage as well as unistalling the app as well. Why is this happening???

Reply
2 Replies

Same problem here with my S5 and Android 6.0.1.

But I don't think that spotify saves duplicates on both storages. As I read in other posts, this is just a problem with reporting the correct app size. Android tells me that my spotify app has a size of a few GB, although my music is stored on the sd card - it is chosen in the apps settings and I checked the spotify folder on the sd card. But my other apps (especially the updating app) don't realize that and tell me that I haven't enough space on the internal storage. So this problem exists for a couple of month now, but it seems unsolvable for the spotify team 😕

Suggested posts