Spotify and Sonos

[jc47]

When trying to group Sonos speakers as devices while listening through spotify...the Spotify app will play through one speaker, when I try to group rooms it tries to load Sonos app but crashes every time. Spent one hour with Spotify support and got nowhere. They even set up a test login and the same issue arose. Both apps re installed and router rebooted. Even re installed speakers. This issue started when Spotify and Sonos launched latest apps. This happens on all android devices. No issues with other apps just Spotify. Support gave up and said list in community. Not very impressed.

[Joe]

Did you try Sonos support? I hear it's first class (unlike spotify) so worth a try.

[jc47]

Spent an hour with them this morning. No solution. Definitely a major bug
in the app linking to Sonos through connect. Their final solution...have
you tried the community. I just wish they would honestly say when they have
an issue and timescale for an update. Sonos have been wonderful and even
called me. All you get from Spotify is an online chat.