Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67331 Views
68 replies
26 likes

67331 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28935 Views
5 replies
0 likes

28935 Views
5 replies
0 likes

Solved!! Devices - how to turn off?

When I play spotify on my laptop, it shows on my android mobile, which I believe is draining my power. I do not want devices to be connected. I just want to listen to Spotify on whatever device I am currently using, without it showing up on any other...

dkeg1980
Casual Listener
When I play spotify on my laptop, it shows on my android mobile, which I believe is draining my power. I do not want devices to be connected. I just want to listen to Spotify on whatever device I am ...
2017-10-24 12:48:45 PM
2017-10-24 9:00:22 PM
dkeg1980
Casual Listener
722 Views
2 replies
0 likes

722 Views
2 replies
0 likes

Superuser Contribution Se Cierre la aplicación inesperadamente

La aplicación al momento de poner play a una cancion y minimizar la aplicacion esta sigue avanzando pero no me aparece la barra de reproducción en las notificaciónes y al abrir de nuevo la aplicación se cierra y se detiene.

Azael_contreras
Newbie
La aplicación al momento de poner play a una cancion y minimizar la aplicacion esta sigue avanzando pero no me aparece la barra de reproducción en las notificaciónes y al abrir de nuevo la aplicación...
2016-12-30 12:06:06 PM
2017-10-24 7:59:25 PM
Ernesto_carsan
Newbie
1347 Views
2 replies
0 likes

1347 Views
2 replies
0 likes

Playlist cover

hello.lately i've been able to change the cover on two of my playlists. now ive made a new one, but i dont remember how i changed the cover. anybody know how to do it??

albe1738
Newbie
hello. lately i've been able to change the cover on two of my playlists. now ive made a new one, but i dont remember how i changed the cover. anybody know how to do it??
2016-10-20 3:49:30 AM
2017-10-24 7:17:04 PM
Joe
Community Legend
503 Views
3 replies
0 likes

503 Views
3 replies
0 likes

Solved!! Mobil Ödeme

Merhaba, premium üyelik almak istiyorum ancak sadece kredi kartı ile ödeme var. Mobil ödeme yapmak istiyorum bana yardımcı olur musunuz?

Emirkan
Newbie
Merhaba, premium üyelik almak istiyorum ancak sadece kredi kartı ile ödeme var. Mobil ödeme yapmak istiyorum bana yardımcı olur musunuz?
2016-06-27 10:42:40 PM
2017-10-24 4:10:50 PM
mertcanbesiktas
Newbie
4572 Views
3 replies
6 likes

4572 Views
3 replies
6 likes

Spotify randomly mass downloading songs...

Occasionally I'll find Spotify mass downloading songs when I get on to my WiFi...to the tune of 1000-1500 songs. I'm pretty much on the limit for the number of songs that I can store on my phone (Samsung Galaxy S8) and I haven't added any songs to be...

JoeAstorNZ
Newbie
Occasionally I'll find Spotify mass downloading songs when I get on to my WiFi...to the tune of 1000-1500 songs. I'm pretty much on the limit for the number of songs that I can store o...
2017-10-24 10:19:57 AM
2017-10-24 12:23:35 PM
eslizogato
Music Fan
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

Solved!! Premium Customer - Stop shuffle play on android mobile

Just upgraded. Spotify on laptop lets me play playlist in order listed, but mobile phone shuffles playlist. How do I stop shuffle on mobile and play list in order I want? Thanks

PaulFarnes
Regular
Just upgraded. Spotify on laptop lets me play playlist in order listed, but mobile phone shuffles playlist. How do I stop shuffle on mobile and play list in order I want? Thanks
2017-10-24 1:09:54 AM
2017-10-24 11:54:01 AM
Joe
Community Legend
1926 Views
5 replies
0 likes

1926 Views
5 replies
0 likes

Solved!! Spotify downloaded music wont play

So i have used spotify in while and it worked so far but now some songs are not playing i have got another phone and tried it there and it only played it when i was online And its pretty anoying as i am premium and would like to play songs that i pay...

DannyGiffels
Casual Listener
So i have used spotify in while and it worked so far but now some songs are not playing i have got another phone and tried it there and it only played it when i was online And its pretty ano...
2017-10-24 9:55:08 AM
2017-10-24 10:25:59 AM
Nico
Community Legend
387 Views
1 replies
0 likes

387 Views
1 replies
0 likes

Where is the Library option on Android

I only have three options on the bottom of my Spotify account on Andriod. Where is my library?!!! Why is the menu below the app "Your Playlists" not "Your Library"?!!! I am not able to add any music. I have two devices, same version but they display ...

ruanbrits
Casual Listener
I only have three options on the bottom of my Spotify account on Andriod. Where is my library?!!! Why is the menu below the app "Your Playlists" not "Your Library"?!!! I am not able to add any music....
2017-10-24 4:50:01 AM
1443 Views
0 replies
0 likes

1443 Views
0 replies
0 likes

Some songs in a local file playlist download from my laptop but others don't

So i made a playlist of an album i have the mp3s for. i am able to sync some of the playlist but others appear to be download with a green arrow and then goes gray arrow and isn't available. its always the same songs. they play fine on the laptop.any...

Quethrosar
Casual Listener
So i made a playlist of an album i have the mp3s for. i am able to sync some of the playlist but others appear to be download with a green arrow and then goes gray arrow and isn't available. its alwa...
2017-10-24 1:48:19 AM
2017-10-24 3:20:56 AM
Joe
Community Legend
829 Views
4 replies
0 likes

829 Views
4 replies
0 likes

Solved!! Spotify stops playing when I make a phone call but doesn't resume afterwards

Hi,When I play music and make a phone call, I would expect that the music will stop and resume after the phone call, but I need to resume it manually. Is there a solution for that?Thanks,Erez

erezzi
Casual Listener
Hi, When I play music and make a phone call, I would expect that the music will stop and resume after the phone call, but I need to resume it manually. Is there a solution for that? Thanks, Erez
2017-06-02 1:02:38 PM
2017-10-24 3:04:40 AM
Nic9999
Casual Listener
19922 Views
5 replies
0 likes

19922 Views
5 replies
0 likes

Now playing notification not being recreated after swiping away

I'm not exactly sure when this problem started. Device: Pixel XL Issue: sometimes spotify will not re-create the notification that it is playing music after the notification has been previously swiped away after pausing a song. How to resolve it (tem...

navalhawkeye
Casual Listener
I'm not exactly sure when this problem started. Device: Pixel XL Issue: sometimes spotify will not re-create the notification that it is playing music after the notification has bee...
2017-10-19 5:09:31 PM
2017-10-24 2:08:13 AM
navalhawkeye
Casual Listener
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Playlist issues

Why is my spotty playlist only playing a couple of songs then stopping when I have the entire playlist on repeat

TabooHairDesign
Newbie
Why is my spotty playlist only playing a couple of songs then stopping when I have the entire playlist on repeat 😲😲😲
2017-10-23 8:28:16 PM
2017-10-23 12:17:00 AM
Joe
Community Legend
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

The app is not working just showed a black screen it has been 2 weeks now

nothing but problems ....is there a number I can call ....because this is not usefull

Fijus
Casual Listener
nothing but problems ....is there a number I can call ....because this is not usefull
2017-10-23 11:33:47 PM
2017-10-23 12:13:06 AM
Fijus
Casual Listener
1548 Views
2 replies
2 likes

1548 Views
2 replies
2 likes

Solved!! Offline data on SD card, but the app takes 9 gigabytes on internal storage

Hi, I have a problem with a family account. As stated in the topic subject, I've downloaded my songs onto the SD card (and the com.spotify folder is right there), but my phone keeps telling me that the app takes 9 gigabytes of internal storage. I hav...

k_hal
Casual Listener
Hi, I have a problem with a family account. As stated in the topic subject, I've downloaded my songs onto the SD card (and the com.spotify folder is right there), but my phone keeps telling me that t...
2017-10-22 2:32:06 PM
2017-10-23 9:43:31 PM
k_hal
Casual Listener
821 Views
4 replies
0 likes

821 Views
4 replies
0 likes

Solved!! Offline Songs undownloading

Hi,I have Spotify Premium on my Samsung Galaxy S5 all latest updates for both phone and app. For the past 2 weeks all my music keeps getting undownloaded and then trying to redownload when i launch the app again, this happens after stopping app, rebo...

sambram18
Casual Listener
Hi, I have Spotify Premium on my Samsung Galaxy S5 all latest updates for both phone and app. For the past 2 weeks all my music keeps getting undownloaded and then trying to redownload when i launch...
2017-08-31 7:41:59 PM
2017-10-23 8:45:20 PM
PaulN
Newbie
1749 Views
3 replies
1 likes

1749 Views
3 replies
1 likes

Spotify and Sonos

When trying to group Sonos speakers as devices while listening through spotify...the Spotify app will play through one speaker, when I try to group rooms it tries to load Sonos app but crashes every time. Spent one hour with Spotify support and got n...

jc47
Gig Goer
When trying to group Sonos speakers as devices while listening through spotify...the Spotify app will play through one speaker, when I try to group rooms it tries to load Sonos app but crashes every ...
2017-10-23 6:27:15 PM
2017-10-23 8:44:06 PM
jc47
Gig Goer
633 Views
2 replies
0 likes
In app update

633 Views
2 replies
0 likes

Phone memory used up by spotify

Hello there Spotify! I'm having major issues with my phone's memory and spotify. My phone is telling me that this app is using 5.28 GB which it seems to be almost all my phone memory... yaik!Now, I'm the opposite of a "technological" person therefore...

yamiletguntin
Newbie
Hello there Spotify! I'm having major issues with my phone's memory and spotify. My phone is telling me that this app is using 5.28 GB which it seems to be almost all my phone memory.....
2017-10-17 7:40:21 PM
2017-10-23 8:31:52 PM
klauzer
Gig Goer
2676 Views
6 replies
0 likes

2676 Views
6 replies
0 likes

[Android] Download button and disappearing offline songs

Please hide download button or even add confirmation alert to discard offline songs. It’s third time when I deleted all my offline songs accidently when put phone into pocket.

arbardon
Music Fan
Please hide download button or even add confirmation alert to discard offline songs. It’s third time when I deleted all my offline songs accidently when put phone into pocket.
2017-10-23 7:42:42 PM
282 Views
0 replies
0 likes

282 Views
0 replies
0 likes

Solved!! No SD storage option

Hi,I have a SD card, set as external memory with lots of Space empty, but there is not the storage option in the app settings.I tried to format the SD card, to close the app, to reinstall it etc, but it still doesn't work.I don't have enough space le...

CharlesMaurras
Music Fan
Hi, I have a SD card, set as external memory with lots of Space empty, but there is not the storage option in the app settings. I tried to format the SD card, to close the app, to reinstall it ...
2017-02-22 10:56:50 PM
2017-10-23 7:10:18 PM
Joe
Community Legend
82243 Views
34 replies
1 likes

82243 Views
34 replies
1 likes

Solved!! Random crash on Samsung S7 Edge

I am having an increasingly annoying problem with my Android app. In certain playlists, it crashes on certain songs. It just freezes completely, and refuses to continue playing. It does not help to use the next-button to skip it, and it does not even...

kvitso
Regular
I am having an increasingly annoying problem with my Android app. In certain playlists, it crashes on certain songs. It just freezes completely, and refuses to continue playing. It does not help to u...
2017-10-22 5:01:54 PM
2017-10-23 6:52:39 PM
kvitso
Regular
1670 Views
2 replies
0 likes
Crash
Samsung S7

1670 Views
2 replies
0 likes

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