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Spotify app downloading, already downloaded songs.

Spotify app downloading, already downloaded songs.

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Description

Every day I get home on my WiFi, my spotify app starts to download songs that I have already downloaded, more than once. It does it about everytime the app is launched when I am on WiFi, it's almost always same songs. 

 

What are the steps you took to get to the error/issue?

1. Firstly when I get home I am listening to music.

2. Then my Phone connects to the WiFi.

3. Then I stop listening to music. And I put my phone away.

4. Then when I get back to it, and wake the screen, it says 'Downloading songs....... some random percentage" 

5. Then the notification dissapears. 

6. Also sometimes when I wake the screen I can see what it is downloading..

 

What I expected to happen

To not download songs, that I have already downloaded.

 

Did you restart your device when troubleshooting in section B?

Yes. 

 

Did you read the connection troubleshooting tips?

Yes.

 

Your device

LG's Nexus 5

 

Device’s Operating System

Kitkat 4.4.4

 

What type of account do you have?

Premium

 

Space left on your device

6.25 GB

 

Is your device rooted?

NO

 

Are you using a custom ROM, if so which one, exactly?

No

 

Did you set your external SD card as storage location?

No

 

Did you manually install an older version before installing the latest version from the Play Store?

No

 

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

No

 

If you said "No", when does the issue not occur?

When using WiFi.

 

My mobile Spotify version

E.g. 1.6.0.952

 

My mobile provider and country

Eg. Telmore, Denmark

 

My username

LeviEmkjærJ

 

Are you logging in with Facebook or with your Spotify login details?

Facebook login

 

UPDATE!!

Of course it happend when i got home again.

 

So I'll attach some screenshot from my phone. And I swear that all of this has been download more than once.

2014-11-06 12.37.38.png
2014-11-06 12.37.45.png
2014-11-06 12.38.14.png
Reply
1 Reply

Hi, please can you post this in the below thread as I suspect you're having the same issues as the users there:

 

http://community.spotify.com/t5/Help-Android/Feedback-Request-Android-Offline-Issues/td-p/487358


Please use the search feature before posting a problem/bug/idea.
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