Spotify auto-opens on Samsung S8 (not playing music)

[gautebh]

Weird stuff. When I unlock my phone, Spotify opens up automatically. Not playing music, just opens the app. This has also happened when I have answered the phone and also at random when the phone is inactive on my desk. I never listen to Spotify on desktop, so not related to that topic.

Any advice? Tried reinstalling but the problem won't go away.

[Katerina · Accepted solution]

Hey there folks,

Thanks for posting about this here in the Community!

If the Spotify app is launching on your Samsung device automatically after unlocking it, we'd first suggest trying a clean reinstall of the app trying the steps provided this Spotify Answer.

If this happens when you're using a Bluetooth connected speaker or other device, we'd also recommend re-pairing your devices after the reinstall. There are steps on how you can do this here.

It's also a good idea making sure that your devices are up to speed with any software updates available. 

If none of these help, we'd recommend starting a new thread in the related Help Board with more details on your issue. We'll be happy to lend a hand there 🙂