Spotify crashes on "Storage" settings menu

[shavedbum]

Plan

Premium

Country

Sweden 

Device

Samsung Galaxy S5

Operating System

Android 6.0.1

My Question or Issue

Hi, 

I'm following these instructions to enter the "Storage" settings menu: https://community.spotify.com/t5/Android/How-to-store-offline-music-on-the-external-SD-card-on-andri...

However, after a few seconds on the menu, the app crashes. I've been able to access the menu before with no problems, however now it crashes. Even after I restart my phone. How can I fix this? 

Regards

[Dabonem247]

Same here. I have the Lg Stylo 2 version 7.0

tried to change the storage that songs are downloaded and it crashes when i try to change it

[Dali76]

Same issue with my Galaxy A5 Android 7.0 a few days ago. Any help To fix it? 

I have reinstalled spotify, cleaned the sd card To have more free space. But nothing changed. 

[GERtex]

The same thing on Meizu 15 lite. Clearing cache and re-installing not solving problem. 

Android 7.1.3

[iromanyshyn]

Hi! I have the same issue with Spotify on my Xiaomi Redmi Note 4X. Tried another microSDHC card, but it doesn't resolve the problem.

[rodrigoyllaric]

Same here. I had been experiencing other problems (app crashes in artist page) and now this. I have tried flushing caché, reinstalling, allowing permissions, cleaning all data, etc. Nothing changes.

Android/alcatel

[vanisheDsaRah]

Same thing is happening to me. Anyone figure out a fix? I've done every suggestion  (permissions, restart phone,  remove/reinsert SD, clear data & uninstall/reinstall) and nothing works.  

[Brummie]

Idem here. Moto e4, Android 7.1.1. Spotify, help please! App seems broken. 

[user-removed]

Try downloading older versions worked for me

[halfaxadegaza]

I have this same model of cell phone and I am having exactly these problems

[iromanyshyn · Accepted solution]

It looks like the problem has been fixed in version 8.5.71.723. Try to update it from Google Play Market.