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Spotify crashes while clicking on artist and ,' view artist'

Solved!

Spotify crashes while clicking on artist and ,' view artist'

Plan

Premium

Country India

 

Device

Motorola one power

Operating System

Android 10

 

My Question or Issue

App crashes when I search for an artist and click to select it. It also crashes while going via 'view artist'

 

Spotify version is 8.5.71.723

 

Reply

Accepted Solutions
Marked as solution

Hey @Chetanwalawalka, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. If you're still having trouble, let me know what device this happens on, as well as the current software version.

 

Also, attach a screen recording of what you’re seeing exactly and I’ll take a closer look for you.


Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @Chetanwalawalka, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps. If you're still having trouble, let me know what device this happens on, as well as the current software version.

 

Also, attach a screen recording of what you’re seeing exactly and I’ll take a closer look for you.


Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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