Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify crashing anytime I click on menu icon

Spotify crashing anytime I click on menu icon

  • premium, usa

 

Device

UMIDIGI  A5pro

Operating System

Android Version 9

 

My Question or Issue:

Anytime I click on the 3 vertical periods

.

.

.

To access options like add to playlist or go to artist page, spotify crashes. Its been this

 

Reply
1 Reply

Hey, @JeanArtemis 
Welcome to Spotify Community and thanks for reaching out here!

Have you already tried a clean reinstallation of the app on your device? Just take a look at this article below to get help about how to do it: 

Also, if the issue persists, I recommend that you jump in this Ongoing Issue thread and provide the necessary information to help us to know how it is working...

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts