Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify cuts off

Spotify cuts off

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forward songs there still is previous song artwork. Doesnt matter if im in offline mode or online mode. Phone is in battery saving mode but i set Spotify to un-restricted.

Plan

Premium

Country

 United Kingdom

Device

LG G6

Operating System

Android 8.0.0

 

Reply
2 Replies

Hey @Hopipola! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

 

Peace

Yes did that Nico! That is what i started with.

Suggested posts