Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify doesn't open, Error Notification

Spotify doesn't open, Error Notification

I cant open Spotify. It says that I dont have enough memory left on my phone but that is not true I still have 14 GB! I just cant get into Spotify then. Why? I need help!

Reply
2 Replies

Have you tried reinstalling the app?

Hi there and welcome to the Spotify Community!

I think there's another thing going on. There's a difference between storage and memory. I think you have 14 GB of storage left but your memory is full.

How can you clean your memory? Simply clean up your background apps. When you go to your home screen and start another app, the previous one still runs in the background. When this happens too much, your memory get's overloaded and give you errors. Another option to clean up is rebooting your phone, as that cleans all memory.

If you have any questions, don't hesitate to ask.
Kind regards,
Felix

-- Please mark as solution and/or add kudos if it helped you --

Suggested posts