Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify doesn't show my download music

Spotify doesn't show my download music

Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage.
The issue is not from the SD since this problem started happening before I got it.
Moto G Play, Android V6.0.1
Spotify 8.2.0.788
This is 8th time I've got to download all my music again (15gb) , if I am not able to fix it this time , I'll stop paying premium since it would be a waste of money.
Pd: If any other information is needed please let me know.
Pd2: I apologize for my English grammar , I'm not a native speaker.
Reply
1 Reply


jzamora45 escribió:
Hello , everytime I turn off my phone all my download music disappears from the App leaving it only to be heard via stream .The music isn't deleted since I can still see it in the SD storage.
The issue is not from the SD since this problem started happening before I got it.
Moto G Play, Android V6.0.1
Spotify 8.2.0.788
This is 8th time I've got to download all my music again (15gb) , if I am not able to fix it this time , I'll stop paying premium since it would be a waste of money.
Pd: If any other information is needed please let me know.
Pd2: I apologize for my English grammar , I'm not a native speaker.

Hi Zamora!

 

That's have to be so annoying man, sorry for you... Reinstall the app and repeat the downloading process but try with few songs first.

Suggested posts