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Spotify error

Spotify error

Avatar of lucasleon4
Casual Listener
2016-07-27 02:35 AM
Hi, i'm Lucas Leonardi, brazilian user spotify to a few months. a few days ago, I enjoyed the Premium test period, but ended the tests I decided that the free package was necessary for me. what happens is that now every time I open the application, it prompts you to upgrade to the Premium version, and while I do not update, I can not open my songs. can you help me?
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Avatar of Daniel
Community Legend
2016-07-27 10:10 AM

Try a clean install - hopefully this should tame down those annoying prompts and allow you to play music.

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Avatar of lucasleon4
Casual Listener
2016-07-27 01:41 PM
unfortunately the clean installation process is not working, when the application is opened after reinstalling it returns the activation screen
Screenshot_20160727-083648.png
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