Spotify for Android does not save any artist I follow on my library

[sidneyfmn]

Plan

Premium

Country

Brazil

Device

Moto One

Operating System

Android 10

Since the first I started using Spotify with an premium account, I found this problem on the library. I already tried several times to follow artists but nothing is saved. In my case if I follow 10 artists, only Ellie Golding is saved. On my computer I can see all the artists I followed but I can't see on my phone!

[Ivan · Accepted solution]

Hey there @sidneyfmn, 

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your mobile device. 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

If it doesn’t do the trick, we’ll provide you with further help. 

We'll look out for your reply. 

[sidneyfmn]

Thank you. Reinstalling finally solved my problem!