Spotify ins update ..message your device not compatible Samsung y, Gbread spotify 1.0.1.986

[poulet]

B. Troubleshooting

1. Uninstall the Spotify app.  Done
2. IMPORTANT: Completely turn off your device, then turn it back on again did this even removing the battery
3. If you can remove the battery, do so now, then put it back in, then turn your device back on
4. Using a file explorer app on your device, or your computer with your device connected over USB:
   Look for a folder called com.spotify.mobile.android.ui C
   It's usually located in \Phone\Android\data\ (or in the folder you chose on your SD card when you started Spotify the first time)
   Delete the com.spotify.mobile.android.ui folder(s)..... Have not been able to do this as I can not get access either with file explorer or indeed with usb cable.
5. Re-install Spotify
   DO NOT install an old version. Please use the latest version from the Play Store............Done
6. If you're having connection issues (which includes not finding your device in the desktop client), please check our connection troubleshooting tips.
   You can also check to see if you can try different Access Point Names settings (under settings, mobile networks)
   
7. Start Spotify, log in and have a look if your issue was resolved Once re installed the application tries to download update and then tells me My device a samsung Y is not compatible
8. (If your issue is related to entering text, like a login or password, please make sure you're using the default Android keyboard and not a third party like Swiftkey or alternative like Swype. These apps are good, but sometimes they add extra spaces and such.)
9. If your issue is related to tracks, please try changing the sync quality. If you were using something higher than normal, set it to normal. If you were using normal, set it to high or extreme. But do keep in mind that syncing in higher quality can use up your dataplan, so try to use WiFi if possible; and test with just a few tracks.
10. If the issue remains, go to C

C. Reproducing the issue

There's a template below; please add as much info as possible, then go to D

 === START OF TEMPLATE ===

Description

Please describe the problem

Example:

When I try to download a playlist on my Android device it stays stuck on "Downloading 0%", the playlist doesn't sync

What are the steps you took to get to the error/issue?

(We need to know what you are doing so we can do the exact same to try and get the same error)

1. First I did this I have uninstalled and restarted as per above including removing battery

2. Then I did that I have tried to delete the ui file however I can not get access to the root directory and can only access the SD card./

3. I also did this I have logged in online with computer and it works fine.

4. then this

...

Did you restart your device when troubleshooting in section B?

Yes,

Did you read the connection troubleshooting tips?

Yes,

Your device

Samgsung Galaxy y

Device’s Operating System

2.3.4 Gingerbread,

What type of account do you have?

Premium

(FYI for the below points: Android devices tend to refer to the internal memory as "SD Card" and the SD card you inserted yourself as "External SD Card")

Space left on your device

... 90mb

Space left on your SD card (if applicable)

... 1.6GB

Space left on your External SD card (if applicable)

... GB

Is your device rooted?

If you don’t know what this means you can probably answer “No” (And skip the next question)

 Device is not rooted.

Are you using a custom ROM, if so which one, exactly?

If you don’t know what this means you can probably answer “No”

Did you set your external SD card as storage location?

Yes, No

Did you manually install an older version before installing the latest version from the Play Store?

Yes, No

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

Yes

If you said "No", when does the issue not occur?

When using WiFi, 2G, 3G, 4G

My mobile Spotify version

E.g. 1.0.1.986

My desktop Spotify version (if applicable)

E.g. 0.8.4

My mobile provider and country

Eg. AT&T, US; or Telia, Sweden

My username

To find this, click on your name at the top right of the site (next to where it says "Log out") then click Overview.

Denis Smyth

Do you have a Spotify (non-Facebook) login?

I.e. can you log in on the site without using your Facebook details

 No

Are you logging in with Facebook or with your Spotify login details?

Facebook login

Do you have any screenshots you can attach to more clearly explain your issue?

If so, please paste them here

=== END OF TEMPLATE ===

Get more space!

[Joe]

Hi. Unfortunately the recent relese won't run on ARM 6 devices such as yours. The latest update on this situation from Spotify is here.

[poulet]

Hi Joe.

unfortunate but thank you very much for the quick response.

[SCOUSER52]

everything i just seen there was gibberish to me,all i want is a straight forward answer,no gobbledegook,

[philsmartsyd]

What a load of **bleep**!  I have cancelled my premium subscription and I WILL NOT RESUBSCRIBE until SPOTIFY **bleep** well makes its stupid product load onto an SD or SD1 card on my darn phone.