Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have exactly the same problem right now... Did you find any solutions?
Same problem. Doesn't matter do i use phone (anndroid) or computer (windows).
Having exactly the same problem here, also have tried on my desktop and laptop. Tried logging out and back in, restarts etc.
Today my shuffle is working. I don't know if this will be an ongoing issue though and i don't know how it was fixed. Just thought I'd let you know.
Try to "Sort By Title" and then shuffle. If you "Sort By Recently Added" and then shuffle, Spotify will only shuffle the most recent ~50-100 songs. "Sort By Title" will shuffle your entire library.
There was an issue with shuffle the other day and this should now be fixed.
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ