Spotify stopped because account is used by another unit

[Sappen]

Hi. Since 2 days ago my spotify stop when I playing music after randomly 5 to 10 sec, and telling that my account is used by another unit. I have logged in to my account and changed my passsword and logged out for all unit. The problem is still there.

Any idea how to solve this?

Brgds

P.A.

[Maxim · Accepted solution]

Hey @Sappen,

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

[Sappen]

Thanks. I will try this.

[docl]

This cannot really be the solution for this problem? I and quite a lot of people I know, have exactly the same problem.

Its been going on for a couple of months or more.

Spotify must have changed something regarding the routine that checks the amount of spotify devices that are currently active.

It is driving me crazy - I can never use Spotify on my Chromecast Audio more than a few minutes before it stops playback with this error.

Login out of every device via Spotify webpage and changing password to Spotify does not help.