Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify stops after 10 min

Solved!

Spotify stops after 10 min

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Spotify stops after 10 min. Three different phones. Three different Androids. Three different Spotifys. Sim in/out. Offline mode on/off. Any ideas?.

Reply

Accepted Solutions
Marked as solution

Hey @Phonak3141,

 

Thanks for reaching out about this here in the Community.

 

We've made the right team aware of similar episodes and they're looking into this. In the meantime, make sure to add your +VOTE and post the required info in the comments of this Ongoing Issue thread we created if it looks like what you've experienced. 

 

We'll keep posting updates in the Ongoing Issue thread so it'd be great for you to subscribe. Hope you'll find this useful. 

 

Let us know if there's anything else we can help you with!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

View solution in original post

1 Reply
Marked as solution

Hey @Phonak3141,

 

Thanks for reaching out about this here in the Community.

 

We've made the right team aware of similar episodes and they're looking into this. In the meantime, make sure to add your +VOTE and post the required info in the comments of this Ongoing Issue thread we created if it looks like what you've experienced. 

 

We'll keep posting updates in the Ongoing Issue thread so it'd be great for you to subscribe. Hope you'll find this useful. 

 

Let us know if there's anything else we can help you with!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts