Spotify stops working on any wi-fi

[Jlgador]

The app stops working on wifi. It works perfectly just once for a while and suddenly the "No internet connection available" popup appears. If i uninstall and reinstall it works again but stops working some hours or songs afterwards.
This happens on different wi-fi (I've tried in 5) If i use data it works perfectly. I've tried clearing cache, data, downgrading (versions in 7.x, 6.x and 5.x do exactly the same), removing the phone from offline devices and nothing does the trick. I can access spotify (same version) on an android tv on the same wifi that doesn't work on the phone. Help! Oneplus 2, oxygen os 3.5.8, android 6.0.1, spotify premium v. 8.4.2.846

[Joe]

It would help to know which android version you're using but check your phone's settings and make sure that "Keep wifi on during sleep" is set to "always".

[Jlgador]

It's set to always on and i did put the android version 🙂 : 6.0.1.
(marshmallow)
The problem started when i updated to 8.4.1.846 or one prior. And it stops
working always when I'm using it, not on sleep.

[Joe]

Sorry, you did indeed post your android version 🙂

I suggest you use the online contact form and someone at Spotify can help get this sorted. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

[Jlgador]

Will do. Thanks anyway 🙂