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Description
Whenever I first load up Spotify and attempt to play a song it it takes over a minute before it starts playing. The symptoms are akin to connection issues (e.g. not loading playlists, lag between songs, lag when searching for music). At no point do I recieve a notification saying that there is no connection, however. This issue occurs over wifi and 4g. It also occurs with both offline and online songs and playlists. Usually after about 30 minutes of this it'll start playing normally. If I stop listening to Spotify for more than an hour or two, however, the problem occurs again.
What are the steps you took to get to the error/issue?
1. Start the program
2. Attempt to play song
What I expected to happen
I expected the song to play
Did you restart your device when troubleshooting in section B?
Yes
Did you read the connection troubleshooting tips?
Yes
Your device
Samsung Galaxy S4
Device’s Operating System
4.2.2
What type of account do you have?
Premium
Space left on your device
6.43 GB
Space left on your SD card (if applicable)
24.27 GB
Space left on your External SD card (if applicable)
N/A
Is your device rooted?
Yes
Are you using a custom ROM, if so which one, exactly?
No
Did you set your external SD card as storage location?
No
Did you manually install an older version before installing the latest version from the Play Store?
No
Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?
Yes
If you said "No", when does the issue not occur?
N/A
My mobile Spotify version
0.4.6.344
My desktop Spotify version (if applicable)
N/A
My mobile provider and country
Verizon
My username
ierofei
Do you have a Spotify (non-Facebook) login?
Yes
Are you logging in with Facebook or with your Spotify login details?
Spotify login
Do you have any screenshots you can attach to more clearly explain your issue?
N/A
Already done. Followed all the troubleshooting steps. Deleted cache (from in app and out), uninstalled, deleted spotify folder, reinstalled, etc. No effect.
I have excactly the same problem. But right now it does not start playing songs at all.
I do have a volume booster / equailizer installed, however I haven't had any issue with it up until now. I've tried disabling uninstalling it as well, no effect.
The only thing sound related I've recently installed that is sound related would be Google Music.
I won't be able to do a full wipe until this weekend. I'll continue to freeze/disable/uninstall apps to try to eliminate other possible culprits.
Quick update: After making a back up, wiping, and reinstalling it started working fine. For a day. Then it went right back to doing the same thing.
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