Spotify won't work..

[ianw17]

I just renewed my premium subscription I had canceled it and was using the free version and now it won't work.. I restarted my phone and deleted the app and redownloaded it.. Also spotify already took my money out which blows... Any help?

[MattSuda]

Try reading this guide here:

https://community.spotify.com/t5/Help-Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914...

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.