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Stops playing after 3 songs.

Solved!

Stops playing after 3 songs.

 

Plan

Premium

Country

 United States 

Device

 Samsung Galaxy s9 plus

 

My Question or Issue

 Started about 3 weeks ago, I'll put on my play list and if I dont touch my phone after the 3rd song spotify stops playing. Restarted and still having the issue.

Reply

Accepted Solutions
Marked as solution

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Also try to use another network or account and see if that persists. If possible sign in with your account on another device with similar specs of this device.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

View solution in original post

2 Replies
Marked as solution

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Also try to use another network or account and see if that persists. If possible sign in with your account on another device with similar specs of this device.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

yeah I restarted it numerous times and still does it. The version I have is 8.4.61.683 armv7. I just uninstalled it and I'm gonna try it again.

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