Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Stops playing randomly

Stops playing randomly

I have a brand new Nokia 8 with latest Android Oreo.

Spotify stops playing my playlist when both online and offline. This happens randomly in the middle of a track. It is perhaps of some phone activities in the background? Don't know. Anyone who can help on this?

I have tried clean install of latest Spotify.

Reply
5 Replies

Have you logged into Spotify anywhere else? Maybe it's conflicting with other devices.

I am also experiencing a similar issue with my Nokia 8, started about 3-4 weeks back. It seems to happen no matter if its online or offline, wired or bluetooth.

 

I have tried clearing settings, wiping the cache, fresh installs, disabling all battery optimizations and i am now starting to run out of ideas.

 

All i can think is that it is somehow related to the Feb 1st security patch as its not long after that update that I noticed the problem occuring but relaisitcally its probably just a coincidence.

@gordyy

No, that is not the issue.

However, what I have recognized is that my Nokia 8 is not registered as one of my offline devices.  I have removed all offline devices from the list and when I thereafter goes offline with my mobile it don't pop-up in the list.  I try the other devices I have and all of them are shown in the list.  This might have something to do with the security update which are mentioned below.  I don't know but it is very very irritating - and I consider to stop my subscription to another music provider.  Hopefully someone from Spotify is working onthe issue.

@Ajs113

This is exactly what I've done too.

I suspected battery settings (low battery) but it has no impact.

I have updated Spotify frequently.  The Feb 1st security patch you mention might very well be the root cause.  The problem started about a month ago.

Same issue here. Today it happened just as i recieved a notification from messenger

Suggested posts