Store offline content in the SD card.

[1168471053]

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space.

I searched, and found this link:

https://support.spotify.com/pt/using_spotify/system_settings/storage-and-data-information/

If effectively tells me that storing in the SD card is a supported feature, and goes on to explain the procedure, so buying a large SD card is a no-brainer.

Now, after installing and formatting the card, I can't find the Storage option in Settings (or anywhere). The app also doesn't allow being moved by the operating system to the SD card.

I then checked with my girlfriend, who has an Android 6 phone, and we also can't find this option there, although she has an SD card with over 8 GB free.

Spotify is, indeed, storing everything in devices' internal memory. Right now, it's taking up nearly all the space of my tablet (which has very limited internal memory), while the SD card is sitting there unused.

What am I missing? What else do I have to do to store offline content in the SD card?

Thanks.

p.s.: please get your support platform in order with "lithium" or whoever is "powering" it. This is the SECOND time I have to write this post, because the CAPTCHA verification "fails" (how does a check in reCAPTCHA ever fails?), and you clean up the form and I could not resubmit it, losing the 15 minutes I spent writing this post and making me a lot angrier than I already was.

p.p.s.: nope, this is the THIRD submission, but I obviously saved this text on the second time. Don't worry, I will make sure you will get my message somehow.

p.p.p.s.: FOURTH submission. FIFTH submission.

[1168471053]

Bump?

[Joe]

Is the SD card formatted as portable or internal storage? Whate make/model is your tablet?

[1168471053]

Hi Joe,

Thank you for your answer.

The tablet is a Lenovo Yoga YT-X703F, with a SanDisk Extreme 128GB.

The phone is a BQ Aquaris M5, with a SanDisk Ultra 16GB.

Both SD Cards were formatted by the devices, as Internal Storage.

[Joe · Accepted solution]

If the SD card is formatted as internal storage, the android OS handles where app data is stored. You may be able to manage this from the system settings but not from spotify which only sees one pool of internal storage.

[1168471053]

Hi Joe,

You're right, and that's the answer to my question.

So - your answer made no sense to me. I would expect the best option to be choosing the card as "Internal Storage", especially since I want the card to be encrypted by the OS, and I'm expecting the External Storage option to leave it decrypted. I really didn't want to format the card as External Storage, but ... hey, leave no stone unturned, right?

I did that, and indeed, the Storage option now appears in the application, and it appears to be working as expected.

However, now that I am re-reading your answer, it leaves me with another question: when you say that the OS controls the storage pool, does that mean that, should the (actual) internal storage become completely full, the OS will automatically use the SD card, transparently to the applications?

If that's the case, then the best option would be to format the card as Internal Storage (and let the OS encrypt it and Spotify doesn't know it's there), and let the OS make its own choices regarding what stays in the card or in the internal storage, since the OS should eventually move offline content to the SD card when it runs out of space in the internal storage.

If what I just said makes sense, then that's what I will do - reformat it as Internal Storage, and let it fill until it starts using the card.

Thank you for your time!