Stuttering playback

[TannerJMichels9]

I have a new OnePlus One and I just got premium spotify and it stutters through out the song even at normal quality. Even over LTE!! This problem needs to be fixed immediately. I need help or I'm canceling. This is ridiculousness!

[Liam]

Hi @TannerJMichels9 and welcome to the community 🙂

What is your internet speed? Saying LTE doesn't mean anything - most of the time HSDPA+ is faster than LTE where I am.

Stuttering is generally due to lack of a buffer. Have you tried it over WiFi? Have you tried rebooting & reinstalling the app?

Liam

[oscarpetrelli]

Hi, I have a OnePlus One too, the same case.. WiFi, LTE, and not only streaming, offline mode also.. over bluetooth and headphones.. i'm getting mad at Spotify, i'm premium but it's crazy try to listen one song without stuttering.