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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46568 Views
  • 66 replies
  • 25 likes
  • 46568 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879805 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879805 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26846 Views
  • 4 replies
  • 0 likes
  • 26846 Views
  • 4 replies
  • 0 likes

Unable to control Spotify from Android Wear (Moto 360) on Android 4.3.1 (Cyanogenmod 10)

Hi, When using Spotify I can see the track information on my Moto 360, but the interface on the watch for pause/play and skipping to the next song do not trigger any action. They do work when I tried using Google Music on the same phone with the same...

  • Newbie
  • Hi,   When using Spotify I can see the track information on my Moto 360, but the interface on the watch for pause/play and skipping to the next song do not trigger any action. They do w...
  • Deimo96
  • Newbie
  • 2188 Views
  • 2 replies
  • 1 likes
  • 2188 Views
  • 2 replies
  • 1 likes

Solved!! skipping a song

On my galaxy s5 running 4.4.2 (haven't updated yet due to bugs with 5 I read about here) whenever I try to skip to the next song instead it starts the song from the beginning, as if I pressed the back button, but will skip on the next try. Not a huge...

  • Casual Listener
  • On my galaxy s5 running 4.4.2 (haven't updated yet due to bugs with 5 I read about here) whenever I try to skip to the next song instead it starts the song from the beginning, as if I pressed the ba...
  • budwilldo
  • Casual Listener
  • 442 Views
  • 2 replies
  • 1 likes
  • 442 Views
  • 2 replies
  • 1 likes

Albums disappear

Hello everyone, I use Spotify Premium and some weeks ago I started recognizing a problem on my Samsung Galaxy S4 mini and on the PC software. Nearly every album or song i save normal and for offline use suddenly disappears some minutes or hours later...

  • Newbie
  • Hello everyone,   I use Spotify Premium and some weeks ago I started recognizing a problem on my Samsung Galaxy S4 mini and on the PC software. Nearly every album or song i save normal and...
  • 538 Views
  • 0 replies
  • 0 likes
  • 538 Views
  • 0 replies
  • 0 likes

Slow startup and loading

I am using an Htc m8 with kpn 4g (netherlands) and The app is really slow, loading The app sine Times Takes 3-4min. And playing The music another 3-4min. I do have a lot of playlists and one with over 40hrs of music. I was wondering if thats The prob...

  • Newbie
  • I am using an Htc m8 with kpn 4g (netherlands) and The app is really slow, loading The app sine Times Takes 3-4min. And playing The music another 3-4min. I do have a lot of playlists and one with o...
  • EZlisten
  • Gig Goer
  • 910 Views
  • 2 replies
  • 0 likes
  • 910 Views
  • 2 replies
  • 0 likes

non disponible au téléchargement à la Réunion

Bonjour.quand je veux télécharger l' application sur mon Android (téléphone), il est écrit "impossible de tel. dans votre pays. Sur PC ca marche pourtant. Mon profil indique "France".j'habite à la Réunion. Pouvez vous m' aider? Merci.

  • Newbie
  • Bonjour.quand je veux télécharger l' application sur mon Android (téléphone), il est écrit "impossible de tel. dans votre pays. Sur PC ca marche pourtant. Mon profil indique "France".j'habite à la Ré...
  • 1121 Views
  • 0 replies
  • 2 likes
  • 1121 Views
  • 0 replies
  • 2 likes

I'm being charged twice for one account, how do I correct this?

I'm being charged twice for one account and now my premium service has been suspended but they took my payment for this month.

  • Newbie
  • I'm being charged twice for one account and now my premium service has been suspended but they took my payment for this month.
  • MattSuda
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Having my money returned on Premium subscription Ordered, then Cancelled IMMEDIATELY.

Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want my Money Back. ...**Spotify was never Downloaded.** ...

  • Newbie
  • Hi. I wanted to try the 30 Day free Premium trial. I was charged and Cancelled the Entire Subscription within one minute! -- I have several issues and if theres no help ie: Customer Service, I want m...
  • MattSuda
  • Spotify Star
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! Missing my music

Hi there!Until yesterday the spotify app on my mobile device (Samsung Galaxy S5 Mini) worked perfectly fine. But since I was listening to one album, I can't find my music collection any more. When I go to the "songs", "albums" or "artists" screen, th...

  • Regular
  • Hi there! Until yesterday the spotify app on my mobile device (Samsung Galaxy S5 Mini) worked perfectly fine. But since I was listening to one album, I can't find my music collection any more. Whe...
  • MattSuda
  • Spotify Star
  • 630 Views
  • 3 replies
  • 0 likes
  • 630 Views
  • 3 replies
  • 0 likes

Gapless Playback for Bluetooth Devices - Official Bluetooth Support

This is pretty simple, I noticed that whenever I have Spotify streaming through a Bluetooth connection (phone / tablet), gapless playback works about 25% of the time, maybe less. It's completely random when it works. For example: If I hear a gap betw...

  • Gig Goer
  • This is pretty simple, I noticed that whenever I have Spotify streaming through a Bluetooth connection (phone / tablet), gapless playback works about 25% of the time, maybe less.   It's comp...
  • rytymu
  • Gig Goer
  • 3668 Views
  • 10 replies
  • 2 likes
  • Android
    bluetooth
    gapless playback
    Mobile Phone
  • 3668 Views
  • 10 replies
  • 2 likes

Spotify doesn't detect my sd card

Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none and i've been trying many things to solve but nothing.Please help me out!

  • Newbie
  • Sorry about my English, but i have an issue which is that i can't download my music into the external sd card because it says that theres none  and i've been trying many things to solve but noth...
  • 468 Views
  • 0 replies
  • 0 likes
  • 468 Views
  • 0 replies
  • 0 likes

Galaxy S5 5.0 Lollipop Bug

Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whenever it is touched. IE - the red LED comes on whils...

  • Casual Listener
  • Hi, I've noticed a strange issue apparent on the Samsung Galaxy S5, running Android 5.0 Lollipop. When the Spotify app is opened, the heart rate sensor on the rear of the device becomes 'active' whe...
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

Se cortan los temas

Cuando estoy escuchando por bluetoth en el auto, hay temas que tienen una pequeña pausa de 1 segudno, no siempre son los mismos temas.

  • Regular
  • Cuando estoy escuchando por bluetoth en el auto, hay temas que tienen una pequeña pausa de 1 segudno, no siempre son los mismos temas.  
  • OviiiOne
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Nombres en stereo del auto

Para cuando van a sacar una version que me deje ver el tema que estoy escuchando en la pantalla del stereo del auto??????

  • Regular
  • Para cuando van a sacar una version que me deje ver el tema que estoy escuchando en la pantalla del stereo del auto??????
  • OviiiOne
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Syncing music

The music sync's for offline, but when you close the app and re-open it, it un-syncs. This needs to be fixed I can't listen to my music without wi-fi...

  • Newbie
  • The music sync's for offline, but when you close the app and re-open it, it un-syncs. This needs to be fixed I can't listen to my music without wi-fi...
  • OviiiOne
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Solved!! Add more songs

We all know there is a lot of music on Spotify. This is mainly why I pay for this amazing service. They also have stunning music quality with the 320kbps bit rate. Just wow! But sadly, I discovered Spotify doesn't add all the music an artist made. Ex...

  • Casual Listener
  • We all know there is a lot of music on Spotify. This is mainly why I pay for this amazing service. They also have stunning music quality with the 320kbps bit rate. Just wow! But sadly, I discovered S...
  • MattSuda
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Premium member, getting adverts?

Hi all I'm a premium member through my mobile phone contract (vodafone) yet I'm getting popup adverts on the Spotify app which never happened before. I'm still able to have things offline and there are no adverts in the music but these popups are fru...

  • Casual Listener
  • Hi all I'm a premium member through my mobile phone contract (vodafone) yet I'm getting popup adverts on the Spotify app which never happened before. I'm still able to have things offline and the...
  • TheRoller
  • Casual Listener
  • 498 Views
  • 5 replies
  • 0 likes
  • 498 Views
  • 5 replies
  • 0 likes

Spotify plays but it tells me no internet connection

After i start Spotify on my Android I can start a track (Samsung Galaxy Note 4) and turn the screen off, when i go back to change a track or choose another playlist everything is dark gray and Spotify has not internet connection even though I have a ...

  • Music Fan
  • After i start Spotify on my Android I can start a track (Samsung Galaxy Note 4) and turn the screen off, when i go back to change a track or choose another playlist everything is dark gray and Spotif...
  • palmer
  • Music Fan
  • 957 Views
  • 5 replies
  • 0 likes
  • Android 4.4.4
    Connection issues
    streaming
  • 957 Views
  • 5 replies
  • 0 likes

Android app crashes when opened

Hi there! My spotify android app crashes everytime I open it. I cannot use it anymore. I have tried reinstalling, but no change. What can I do? Regards Chris

  • Regular
  • Hi there!   My spotify android app crashes everytime I open it. I cannot use it anymore. I have tried reinstalling, but no change. What can I do?   Regards Chris
  • xteaun
  • Regular
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Problemas con el random

El sistema random para la version mobil es muy malo, siempre hace el mismo random, osea siempre va saltando a los mismos temas, le falta ser mas aleatorio

  • Regular
  • El sistema random para la version mobil es muy malo, siempre hace el mismo random, osea siempre va saltando a los mismos temas, le falta ser mas aleatorio
  • MattSuda
  • Spotify Star
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Songs Stopping mid-song, I can't even get through one song! (Both Offline and Streaming)

I searched around the internet for awhile but wasn't able to find any solution to my issue (I found similar problems, but their solutions did not work for me). I followed the uninstall/reinstall instructions on the [GUIDE] How to fix common issues fo...

  • Casual Listener
  •   I searched around the internet for awhile but wasn't able to find any solution to my issue (I found similar problems, but their solutions did not work for me).   I followed the...
  • Alchiberg
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes