Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

The app logged me out by itself

The app logged me out by itself

Plan

Premium

Country

Canada

Device

Samsung Galaxy S8

Operating System

One UI 1.0 (Android Pie)

 

My Question or Issue

I have a problem with the app. My player stopped because of Spotify Connect and after I did a force restart, and I opened Spotify, it logged me out. 

Reply
1 Reply

Hi @EthanChai1,

 

Thanks for reaching out!

 

When you did the force restart, did you by any chance clear cache? This may have led to the app logging you out. Also, did you manage to log back in? If you need any help, I'd recommend checking out this FAQ.

 

Looking forward to your response.

 

Take care

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts