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There's no "Download to SD" option in my Spotify

Solved!

There's no "Download to SD" option in my Spotify

Hello, I'm in a trouble because I'm not able to see the option to save my downloaded playlists in the SD card, it simply disappeared after the latest Spotify updraded
I have a Samsung J5, Android 6.0.1 and the latest version of Spotify. I've tried uninstall and reinstall but this hasn't fixed the problem.
Screenshot_20170206-101048.png
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Marked as solution

Hi @Danagu!

 

Could you let us know what Spotify version you're using? Also, is your SD set up as internal or external storage?

 

Let's try the following:

  1. Remove the SD card from your phone.
  2. Reinstall Spotify but don't open it yet.
  3. Place SD card back into your phone (preferably, after formatting)
  4. Open Spotify.

Let us know if this works for you.

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2 Replies
Marked as solution

Hi @Danagu!

 

Could you let us know what Spotify version you're using? Also, is your SD set up as internal or external storage?

 

Let's try the following:

  1. Remove the SD card from your phone.
  2. Reinstall Spotify but don't open it yet.
  3. Place SD card back into your phone (preferably, after formatting)
  4. Open Spotify.

Let us know if this works for you.

I did exactly what you said and it worked!
In fact, once I reinstalled the app, SD card appeared as the default option to save playlists
I don't know why Spotify threw me this error, but by now it's fixed.
Thank you so much!

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