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Trying to add a song to playlist makes me have to force close the app.

Trying to add a song to playlist makes me have to force close the app.

Plan

Premium

Country

 

Device

Teclast T30

Operating System

Android

 

My Question or Issue

When I click the 3 dots next to a song, with the intention of adding it to a playlist, the screen darkens as if an overlay opens, but nothing comes up. I can't interact with the app at all after that, pressing the back button does nothing. Music keeps playing but I can't interact with the app at all unless I force close it in app settings.

Reply
1 Reply

Hey @eve-lyn-ev,

 

Thanks for reaching out to us 🙂

 

We'd suggest you restart the device and then to log out and log back in again. If that doesn't help, you can give these steps a go and run a clean reinstall. That way you can make sure the app is up-to-date and the cache is not causing any issues.

 

If you've any battery optimization or power saving apps, you can deactivate them for Spotify.

 

Keep us posted! If you have questions, you know where to find us.

 

 

Ver Moderator
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