Trying to play Spotify over Mobile Game

[Kenchi]

Plan

Premium

Country

America

Device

Samsung A10e

Operating System

Android

My Question or Issue

Whenever I try to play my Spotify Music over my Mobile Game (Azur Lane), after a minute or two of playing, Spotify will close. I have tried Pausing Spotify, going into my Game App and muting all the sounds, Voices, Music, ect... and pushing play on the pull down bar. Same thing happens, Music plays for a minute, then Spotify Closes again

[Ivan]

Hey @Kenchi, 

Thanks for posting - we’re here to help!        
 

First thing you can try is performing a clean reinstall of the Spotify app on your Samsung device. This will remove any corrupted data that could be causing the issue and get you the latest app version. Follow these steps on how to perform the clean reinstall. 

In case this persists, make sure no battery optimization settings or data cleaning apps run active on your mobile device. Such features can often prevent the app from operating at full capacity. We also suggest accessing the app settings and making sure all Permissions are enabled for Spotify. 

Keep us posted! We'll be happy to lend a hand if you need more help.