Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46447 Views
66 replies
25 likes

46447 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879736 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879736 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26836 Views
4 replies
0 likes

26836 Views
4 replies
0 likes

Superuser Contribution App freezing with music still playing

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11 My Question or IssueEvery day my screen and notification bar will freeze but the music will still play and the controls will still work. E.g I will be listening to The Weeknd but the screen ...

Haighybaby123
Casual Listener
Plan Premium Country UK Device Pixel 5 Operating System Android 11 My Question or Issue Every day my screen and notification bar will freeze but the music will still play and the con...
2021-02-02 11:51:43 AM
2021-02-03 2:18:12 PM
Mihail
Spotify Legend
861 Views
3 replies
0 likes

861 Views
3 replies
0 likes

Superuser Contribution No Spotify access on Samsung, OK on laptop

PlanFreeCountryNZDevice Samsung Galaxy 9Operating SystemWindows 10 My Question or IssueI can login to spotify on my laptop, but not my smartphone, using the same email address and password

GoroNZ
Casual Listener
Plan Free Country NZ Device Samsung Galaxy 9 Operating System Windows 10 My Question or Issue I can login to spotify on my laptop, but not my smartphone, using the same email a...
2021-02-02 1:50:21 AM
2021-02-03 11:36:23 AM
Alex
Spotify Legend
345 Views
1 replies
0 likes
Account

345 Views
1 replies
0 likes

Playlists using up my memory not saving to sd card

PlanPremiumCountry CA Device(iPhone 8, Samsung Galaxy 9, )Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to get the songs save to my sd card memory and not internal memory. SD has been initialized and wiped several t...

carmendot1
Casual Listener
Plan Premium Country CA Device (iPhone 8, Samsung Galaxy 9, ) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how to get the songs save...
2021-02-03 11:29:02 AM
122 Views
0 replies
0 likes

122 Views
0 replies
0 likes

Superuser Contribution Resulting quality of downloaded tracks with WiFi turned on

PlanPremiumCountryRussiaDeviceSamsung Galaxy A51Operating SystemAndroid 10 My Question or IssueWhen WIFI Streaming is set to Very High and Download is set to Normal (see attachment) what is resulting quality of sound when I am listening to downloaded...

forester21
Visitor
Plan Premium Country Russia Device Samsung Galaxy A51 Operating System Android 10 My Question or Issue When WIFI Streaming is set to Very High and Download i...
2021-02-01 10:19:54 PM
2021-02-03 11:28:47 AM
Alex
Spotify Legend
304 Views
2 replies
0 likes

304 Views
2 replies
0 likes

Superuser Contribution Spotify lagging while changing/shuffling songs

PlanPremiumCountryThailandDevice(Realme 7 Pro)Operating System(Android Oreo) My Question or IssueI've been trouble with this problem for a while. My Spotify app on my phone gets laggy while I try to skip the music and even shuffle it like a screen is...

sunsh9ne
Newbie
Plan Premium Country Thailand Device (Realme 7 Pro) Operating System (Android Oreo) My Question or Issue I've been trouble with this problem for a while. My Spotify app on my ph...
2021-02-01 2:57:13 PM
2021-02-03 10:35:15 AM
Ver
Spotify Legend
3918 Views
1 replies
1 likes

3918 Views
1 replies
1 likes

Superuser Contribution music downloaded but not recognized

PlanPremiumCountryU.S.A.Devicesamsung galaxy 9+Operating SystemAndroid My Question or IssueEvery time I leave my home wifi and turn on mobile data, all of my downloaded songs will just all of a sudden appear as undownloaded and become unplayable. onl...

Paskem27
Casual Listener
Plan Premium Country U.S.A. Device samsung galaxy 9+ Operating System Android My Question or Issue Every time I leave my home wifi and turn on mobile data, all of my downloaded songs...
2021-01-20 9:51:23 PM
2021-02-03 9:28:31 AM
Ver
Spotify Legend
691 Views
5 replies
0 likes

691 Views
5 replies
0 likes

Superuser Contribution Made for me not showing daily mixes

PlanPremiumCountry DeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueI am having an issue with my daily mixes. If any of my daily mixes are recently played, they show up in recently played but not in the "Made for me" section. Th...

NorthNJDavid
Regular
Plan Premium Country Device Samsung Galaxy S10 Operating System Android 10 My Question or Issue I am having an issue with my daily mixes. If any of my daily mixes are re...
2021-01-29 8:10:39 PM
2021-02-02 9:23:01 PM
NorthNJDavid
Regular
996 Views
10 replies
0 likes

996 Views
10 replies
0 likes

About Android crashes. Xiaomi or Spotify 3 dots problem/issue

PlanPremiumCountryGreeceDeviceXiaomi redmi note 8 proOperating SystemAndroidI found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old version (Spotify 6.3.0.882 version) and it's works with all features bu...

zipfero
Casual Listener
Plan Premium Country Greece Device Xiaomi redmi note 8 pro Operating System Android I found a temporary solution about this problem with the 3 dots/track settings . So I downloaded a old vers...
2019-11-02 9:52:28 PM
2021-02-02 7:54:00 PM
optik130z
Visitor
3183 Views
7 replies
6 likes

3183 Views
7 replies
6 likes

Spotify plays random music

PlanPremium FamilyCountryGermaniDeviceSamsung Galaxy A6Operating SystemAndroid 10Spotify 8.5.96.936 My Question or IssueHi, since some day as I open the App Spotify starts to play random music. And if I start to play some song, then after some second...

ilaria83
Visitor
Plan Premium Family Country Germani Device Samsung Galaxy A6 Operating System Android 10 Spotify 8.5.96.936 My Question or Issue Hi, since some day as I open the App Spotify ...
2021-02-02 5:51:50 PM
2021-02-02 6:32:38 PM
AdamDamon
Spotify Star
304 Views
1 replies
0 likes

304 Views
1 replies
0 likes

Playing all songs from playlists in a folder

Hi, You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?). Now you're raising the price to make Spotify better, BUT then you cannot re...

strangeice
Casual Listener
Hi, You removed the feature to be able to play all songs from all playlists in a folder a some years ago. Not on the PC but on the Android App (and perhaps all smartphones?). Now yo...
2021-02-02 6:30:47 PM
603 Views
0 replies
0 likes

603 Views
0 replies
0 likes

Spotify won't close on my phone [only when I force close it]

My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro.The app won't close when I press the back button several times.It won't close when I swipe it away from the recently used...

user-removed
Visitor
My Spotify app won't close since about 1 month ago. I am driving on the same android version CM 13 on my Xiaomi Redmi Note 3 Pro. The app won't close when I press the back button several times. It ...
2016-10-13 11:01:35 AM
2021-02-02 4:23:25 PM
joshw111
Gig Goer
1976 Views
2 replies
0 likes
Android
close
Spotify
stop

1976 Views
2 replies
0 likes

Superuser Contribution Samsung watch 3 will not go offline

PlanPremiumCountryIrelandDeviceSamsung Galaxy watch 3Operating System My Question or IssueEverything is going perfectly, I download the music to the clock and I have it configured independently. But when I activate the no conession mode. It won't let...

Perpi
Visitor
Plan Premium Country Ireland Device Samsung Galaxy watch 3 Operating System My Question or Issue Everything is going perfectly, I download the music to the clock and I have it...
2021-01-31 6:06:59 PM
2021-02-02 11:54:53 AM
Ivan
Spotify Legend
308 Views
1 replies
0 likes

308 Views
1 replies
0 likes

Superuser Contribution Music mutes when I tap next song

I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second then mutes. Sound will not come back on until I hit pause then pl...

mlaporte6
Casual Listener
I have an Android 8.1 Radio in my van. Spotify and all features worked great. One day I was listening to music and decided to skip to next song. The sound plays for about half a second th...
2020-05-11 10:48:27 PM
2021-02-02 11:50:13 AM
Blingblaow
Composer
2466 Views
13 replies
0 likes
mute

2466 Views
13 replies
0 likes

Superuser Contribution Spotify app keeps crashing

PlanPremiumCountrySerbiaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueI have tried everything - a clean reinstall, clearing the cache and data, logging in and out, reaching out to SpotifyCares on Twitter, they weren't any hel...

angggj
Casual Listener
Plan Premium Country Serbia Device Samsung Galaxy A50 Operating System Android 10 My Question or Issue I have tried everything - a clean reinstall, clearing the cache and da...
2021-01-15 10:27:02 PM
2021-02-02 11:33:14 AM
Blingblaow
Composer
1269 Views
6 replies
2 likes
Android
Crash
Troubleshooting

1269 Views
6 replies
2 likes

Superuser Contribution [Android TV] Chromecast with Google TV's "Now Playing" widget not responding

DeviceGoogle Chromecast with Google TVOperating SystemAndroid TV 10My Question or Issue[Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switching to a different song, it remains showing the first song you...

AxelDreemurr
Newbie
Device Google Chromecast with Google TV Operating System Android TV 10 My Question or Issue [Issue] The "Now Playing" widget on the Notifications bar and Ambient Mode doesn't update when switchi...
2021-01-31 5:29:01 PM
2021-02-02 11:24:01 AM
Alex
Spotify Legend
985 Views
1 replies
0 likes
Android TV

985 Views
1 replies
0 likes

[Android] Autoplay not working

PlanPremiumCountryFranceDeviceSamsung Galaxy A8Operating SystemAndroid 9 My Question or IssueWherever I'm starting the music from, spotify won't keep playing after the current queue is over. In playlists, it just stops at the end. It's been like this...

Toompitow
Newbie
Plan Premium Country France Device Samsung Galaxy A8 Operating System Android 9 My Question or Issue Wherever I'm starting the music from, spotify won't keep playing after th...
2021-02-02 2:29:28 AM
2021-02-02 11:15:50 AM
Blingblaow
Composer
371 Views
1 replies
1 likes
Android
autoplay
bug
Lecture Automatique

371 Views
1 replies
1 likes

Superuser Contribution Japanese Spotify shows foreign artists name in katakana(japanese alphabet)

PlanFree/PremiumCountryJapanDeviceAlmost all of the devicesOperating SystemAlmost all of the OS My Question or IssueJapanese Spotify shows foreign artists name in katakana(japanese alphabet)Most of Japanese users, and I feel abnormal to this. Why is ...

MahiroMiyake
Casual Listener
Plan Free/Premium Country Japan Device Almost all of the devices Operating System Almost all of the OS My Question or Issue Japanese Spotify shows foreign artists name in katakana(...
2021-01-29 12:32:53 PM
2021-02-02 10:43:28 AM
Ivan
Spotify Legend
459 Views
1 replies
0 likes

459 Views
1 replies
0 likes

Spotify On Galaxy Wearable

Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store. Is the app no longer available on the galaxy app store ...

Smith90
Visitor
Recently upgraded to Galaxy S21 Ultra & Galaxy Watch. Have no problem installing the app to my phone via the play store but cannot locate the app to download on to my watch via the galaxy store.&...
2021-02-01 10:57:27 AM
2021-02-02 8:29:40 AM
jonnel13
Newbie
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

How can I get Spotify updates on Korean play store?

PlanPremiumCountrySOUTH KOREADeviceONEPLUS 6TOperating SystemANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I had to change the play store location to south Korean one. However, I will not get any automatic update ...

Nicolasvanmu
Newbie
Plan Premium Country SOUTH KOREA Device ONEPLUS 6T Operating System ANDROID PIE My Question or Issue Hi everybody, I moved recently to South Korea and I ...
2019-08-21 5:17:51 AM
2021-02-02 3:44:42 AM
MattSuda
Spotify Star
377 Views
2 replies
0 likes

377 Views
2 replies
0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

brianhancill
Gig Goer
Plan: Premium Country: UK and France Device: Freebox Mini, Amazon Fire TV Operating System: both Android My Question or Issue: The background pictures of artists w...
2021-01-26 8:05:52 PM
2021-02-01 12:35:07 AM
CarlosE
Moderator
903 Views
2 replies
1 likes

903 Views
2 replies
1 likes

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