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Unable to Play Track on Android or iPad, but playable on PC?

Unable to Play Track on Android or iPad, but playable on PC?

Hi all,

 

Would anyone know why some tracks of my playlist play fine on the PC, but are unplayable on Android or iPad? These are greyed out in the mobile devices.

 

On the iPad, it says "Unable to Play Track" when you try to play it.

 

Other related posts for "Unable to Play Track" suggest changing the music quality, but this did not do anything. I don't have offline songs either.

 

Thanks, Ryoma

 

 

Reply
6 Replies

Does that track appear in the Local Files tab on your PC Spotify?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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no, my Local Files tab is empty

That is weird, got a link to one of the tracks in question?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Hi Peter, just wondering if you had a chance to look further?  🙂 Thanks!

My apologies for not getting back to this sooner, got pushed down my list of things to do and then I went on holiday!

Are you still having issues?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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