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Unable to play song

Unable to play song

Plan

Premium

Country

Netherlands

Device

Xiaomi mi a3

Operating System

Android 9,android one

 

My Question or Issue

I opened spotify using a website then could not play the song. The notice was you found a premium function. I made a screenshot of the song.

Screenshot_20191103-071845.png
Reply
3 Replies

Hi @Vibranium

This can happen if licensing agreements with the artist/labels, or ownership of rights, has changed. Availability can vary between countries as well.

The songs that are no longer available are greyed out, which means you can't play them right now. 

Unfortunately, this is something that Spotify doesn't have control over as it is up to the individual music companies and artists. 

Hopefully the song you're looking for will reappear soon!

Hello, responding Bot. /sarcasm
i can play the whole cd of the movie LOL movie soundtrack.
and nut this .
i hate when people make assumptions.
You are being rude/hardcore

Hi @Vibranium

 

Sometimes it's just one or few songs from the album that are unavailable, not necessarily the whole album. 

 

You can read more on availability and greyed out songs in this Support Article

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