Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
46571 Views
66 replies
25 likes

46571 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
879808 Views
11 replies
51 likes
Android
Guide
Troubleshooting

879808 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26847 Views
4 replies
0 likes

26847 Views
4 replies
0 likes

Android Widgets are automatically shuffled

PlanPremiumCountryUK>NIDevice(Huawei P9)Operating System(Android 7.0) My Question or IssueEvery widget link on my home screen (very few playlists - they're mostly full albums) automatically enables Shuffle as soon as it's pressed. Never starts on the...

magnumvalentino
Visitor
Plan Premium Country UK>NI Device (Huawei P9) Operating System (Android 7.0) My Question or Issue Every widget link on my home screen (very few playlists - they're mostly full alb...
2019-10-12 5:52:54 PM
310 Views
0 replies
1 likes

310 Views
0 replies
1 likes

Superuser Contribution When I click "Add to Homescreen" the spotify app crashes and the album isnt added.

Premium/USA/Samsung Galaxy 7I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.

g4cw-_ojd98f
Newbie
Premium/USA/Samsung Galaxy 7 I add the albums I download to my homescreen. I have 24 already, but about 2 weeks ago it quit working. Spotify crashes and the album isnt added.
2019-02-23 5:32:32 AM
2019-10-12 12:38:10 PM
Petya
Community Legend
1215 Views
3 replies
5 likes

1215 Views
3 replies
5 likes

Superuser Contribution "My Library" shows no Podcasts & Playlists

PlanPremiumCountryGermanyDeviceHuawei P30liteOperating SystemAndroid 9 + Spotify Version 8.5.26.1031 My Question or IssueOn my new phone (also newly installed spotify app) I cant see my podcasts and music/playlist on the "My Library" tab. It's the ol...

scallysche
Visitor
Plan Premium Country Germany Device Huawei P30lite Operating System Android 9 + Spotify Version 8.5.26.1031 My Question or Issue On my new phone (also newly installed spotify app) I ...
2019-10-08 9:36:54 PM
2019-10-12 11:43:56 AM
Petya
Community Legend
709 Views
2 replies
0 likes

709 Views
2 replies
0 likes

Deleting offline files

Is there a way to download all of the offline music and podcasts? I see that you can delete the cache, but there doesn't seem to be an option for the offline files downloaded.

Kingofawesome13
Casual Listener
Is there a way to download all of the offline music and podcasts? I see that you can delete the cache, but there doesn't seem to be an option for the offline files downloaded.
2019-10-11 9:39:21 PM
2019-10-12 1:05:33 AM
eltoch
Composer
542 Views
1 replies
0 likes

542 Views
1 replies
0 likes

Can't repeat a song

I recently switched from ios to andriod and I noticed how there's no repeat song button?????

nvnbits
Visitor
I recently switched from ios to andriod and I noticed how there's no repeat song button?????
2019-10-11 12:23:47 AM
2019-10-11 12:43:18 AM
eltoch
Composer
3311 Views
1 replies
0 likes

3311 Views
1 replies
0 likes

Music with gaps

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have an album of classical music on my desktop (Local files) and I listen to it with ...

nahyden69
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
2019-10-06 2:31:08 PM
2019-10-11 8:43:29 PM
nahyden69
Regular
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

Solved!!Superuser Contribution Ordneransicht in der App

Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inhalt ab. Kriegt man das irgendwie gerichtet? Immerhin...

Schrottie
Casual Listener
Ich habe meine Playlisten über die Desktop-App in Ordnern sortiert. Soweit so normal, jedoch zeigt die Android App diese Ordner in falscher Reihenfolge, teilweise leer und teilweise mit falschem Inha...
2019-09-11 9:46:47 AM
2019-10-11 4:11:38 PM
Schrottie
Casual Listener
890 Views
3 replies
0 likes

890 Views
3 replies
0 likes

Solved!! [Android] Lock screen controls not working

Plan: PremiumCountry: UKDevice: Samsung Galaxy 9Operating System: Android 9 Pie I can't skip or pause tracks from my lock screen controls. I was having no problems until yesterday when I updated the app. I have tried erasing data and cache and uninst...

Redbones
Casual Listener
Plan: Premium Country: UK Device: Samsung Galaxy 9 Operating System: Android 9 Pie I can't skip or pause tracks from my lock screen controls. I was having no problems until yest...
2019-04-09 10:52:28 AM
2019-10-11 2:54:32 PM
anthonyh1
Casual Listener
13913 Views
6 replies
7 likes

13913 Views
6 replies
7 likes

Different storage size on Android

Hey hey,Could someone explain how it is possible to fix this problem or it is okay?In the app, the size of downloaded songs + cache is approximate 12.3GBBut if I check it in settings-application the size (user data) is 13.7 GBWhy there is a differenc...

MrCherya
Visitor
Hey hey, Could someone explain how it is possible to fix this problem or it is okay? In the app, the size of downloaded songs + cache is approximate 12.3GB But if I check it in settings-applicatio...
2019-10-11 10:50:21 AM
361 Views
0 replies
0 likes

361 Views
0 replies
0 likes

Superuser Contribution thanks to this awesome bug, spotify gets so bleeping slow it hurts!!

Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human being would do. I open spotify and that piece of junk won't load anything.it h...

user-removed
Visitor
Plan Free and Premium it doesn't matter Device samsung galaxy whatever Operating System (Android Oreo My Question or Issue Sometimes i just want to play music like a human...
2019-09-25 8:37:45 AM
2019-10-11 10:17:51 AM
user-removed
Not applicable
1827 Views
9 replies
2 likes

1827 Views
9 replies
2 likes

Alexa and Heos connect

PlanPremiumCountryGermanyDeviceSmartphone, Fire HD10Operating SystemAndroid My Question or IssueWhen I play a saved Album, Spotify can not connect to Heos or Alexa. For a few weeks I'm waiting for a fix, and it makes me feel bad.

Murmelmusic
Regular
Plan Premium Country Germany Device Smartphone, Fire HD10 Operating System Android My Question or Issue When I play a saved Album, Spotify can not connect to Heos or Alexa. F...
2019-10-11 9:46:31 AM
580 Views
0 replies
1 likes

580 Views
0 replies
1 likes

Spotify used wrong facebook username

Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in and out of spotify. However, spotify still displaye...

tanzihui20
Newbie
Spotify did not use my facebook username for the account username. It used my chinese name that i put as my language specific name. I have removed my chinese name from my facebook account and log in ...
2017-03-01 10:46:58 AM
2019-10-11 9:05:41 AM
zzyss
Regular
974 Views
3 replies
3 likes

974 Views
3 replies
3 likes

Local files won't appear in my playlist anymore!

PlanPremiumCountryPHDeviceXiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The file only appears on my Desktop PC, not my phone meaning I can't add songs (t...

user-removed
Visitor
Plan Premium Country PH Device Xiaomi MI9 (stock rom) My Question or Issue is that local files (I've marked with a heart/like) won't appear in my "favourite songs" playlist. The fi...
2019-08-05 5:38:07 PM
2019-10-10 3:48:05 PM
user-removed
Not applicable
406 Views
2 replies
0 likes

406 Views
2 replies
0 likes

Spotify Voice not working (bug)

PlanPremiumCountryUSADeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 (Nougat) My Question or IssueEvery time I use the Spotify Voice, it restarts the app immediately after I say a voice command. It recognizes what I am saying and inputs it,...

Madhatter20pur
Visitor
Plan Premium Country USA Device Samsung Galaxy S6 Edge + Operating System Android 7.0 (Nougat) My Question or Issue Every time I use the Spotify Voice, it restarts the app imme...
2019-10-10 6:48:53 AM
468 Views
0 replies
1 likes
Crash
voice
Voice recognition bug

468 Views
0 replies
1 likes

Song keeps playing on repeat

PlanPremiumCountryUKDevicePixel 2Operating SystemAndroid 9 My Question or IssueSongs in playlists or albums loop through all the songs fine. However when I search for a song or artist and select the track from the search results, it just plays the sa...

lexwilso
Casual Listener
Plan Premium Country UK Device Pixel 2 Operating System Android 9 My Question or Issue Songs in playlists or albums loop through all the songs fine. However when I search for a song ...
2019-07-28 12:37:59 AM
2019-10-10 1:43:38 AM
789samgreen
Newbie
533 Views
1 replies
1 likes

533 Views
1 replies
1 likes

[Android][Other] Dashboard

I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore. Using Android and the version of Spotify that upd...

dime_store_rock
Visitor
I'm not sure what it's called but the dashboard feature that let's you swipe up to view the song, access the queue and see the length/portion of the song you're listening to can't be accessed anymore...
2019-10-09 12:55:59 AM
275 Views
0 replies
0 likes
Android
Other

275 Views
0 replies
0 likes

crashes when going to album radio of albums with songs from different artists.

PlanPremiumCountryUSADeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or IssueWhen I attempt to go to album radio on albums with songs by differnt artists (Movie or videogame soundtracks mostly) spotify freezes and crashes. I've noticed that...

fishforbrains
Newbie
Plan Premium Country USA Device Google Pixel 2 Operating System Android 9 My Question or Issue When I attempt to go to album radio on albums with songs by differnt artists (Movie or ...
2019-10-09 12:39:12 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Kindle Fire 8 Certain Songs Keep Stopping

PlanPremiumCountryUSADeviceKindle Fire 8Operating SystemAndroid My Question or IssueWhen I use Spotify on my Fire, certain songs will stop. I hit play and it will play for about a second then stop again. I've cleared cache, restarted, tried different...

Gerry
Gig Goer
Plan Premium Country USA Device Kindle Fire 8 Operating System Android My Question or Issue When I use Spotify on my Fire, certain songs will stop. I hit play and it will play for ab...
2019-10-09 10:06:30 PM
430 Views
0 replies
0 likes
kindle fire

430 Views
0 replies
0 likes

Clicks and pops when using wired headphones

I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to music intolerable. I am a Premium Family member in the...

kanuuker1
Casual Listener
I have an Android Pixel 1. My phone recently updated to Android 10 and now I get clicks and pops when listening to Spotify using wired headphones. It's very annoying and almost makes listening to mus...
2019-10-09 8:59:07 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Superuser Contribution Spotify app deletes downloaded songs every new day

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo 8.0.0 My Question or IssueEver since updating to Android Oreo the Spotify app deletes all downloaded music every day. This means I have to redownload it every day as we...

nicolastorres55
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S7 Edge Operating System Android Oreo 8.0.0 My Question or Issue Ever since updating to Android Oreo the Spotify app deletes a...
2019-08-13 2:56:48 AM
2019-10-09 4:34:45 PM
Petya
Community Legend
472 Views
3 replies
0 likes

472 Views
3 replies
0 likes

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